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App
1.0.2

New Device Support 

  • Added support for:
    • Axient® Digital ADX5D dual-channel portable slot-in receiver
    • Axient® Digital AD4D dual-channel and AD4Q quad channel receivers
    • Axient® Digital AD3 plug-on transmitter monitoring information
    • ULX-D® Digital receivers
    • QLX-D® Digital receivers
    • PSM®1000 wireless systems
    • SLX-D single and dual-channel wireless receivers

Known Issues 

  • When an Axient Digital receiver mode is changed from different modes (transmission modes, or Quadversity mode, or FD-C mode) the application may crash.
  • The application may crash while it is in the background when it is re-opened from the application icon on the home screen.
  • The application may crash in certain scenarios on an Android 9 OS device.
  • The application may crash if it continues to run while open for over one hour.
  • ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.
  • Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
  • ULX-D6/ULXD8 battery bars are not displaying in the list view while using AA batteries.
  • In certain scenarios, the “Enter PIN” dialog does not get dismissed.
  • On firmware version 1.0.13 for SLX-D transmitters, battery type may not persist between power cycles. To resolve, set the battery type again on the transmitter.

Notes 

  • User Guide
  • Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
  • Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
  • Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • Wired ethernet connection has been tested with the following adapters:
    • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
    • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
    • Nonda USB-A to USB-C Adapter
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of minimum versions supported:
    • Axient Digital 1.3.26
    • ULX-D 2.4.25
    • QLX-D 2.4.3
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.1
    • Wireless Workbench 6.14.1
Firmware
1.3.8

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • To operate this version of MXN5-C with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of MXN5-C with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Designer 4.5.0
    • IntelliMix® Room 3.1.0
    • ANI22/ANI4IN/ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • MXA710 1.3.9
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.13

New Features 

  • Services – ability to configure network services

Improvements 

  • USB mute sync stability
  • Bug fixes

Known Issues 

  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1+ firmware to use this feature
  • P300 Shure Audio Encryption sometimes has brief crackling sound on audio after muting
  • Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
  • P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
  • P300 firmware periodically add new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
    • Microsoft Teams Desktop: 1.3.00.24755
    • Microsoft Teams Rooms: 4.6.20.0
  • To operate this version of P300-IMX with other Shure networked systems, reference the following list of minimum versions supported:
    • Designer 4.5.0
    • ANI22/ANI4IN/ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • MXA710 1.3.9
    • MXN5-C 1.3.8
    • MXA-MUTE 1.3.28
    • Microflex Wireless 9.0.4
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.13

New Features 

  • Services – ability to configure network services

Improvements 

  • USB mute sync stability
  • Bug fixes

Known Issues 

  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1+ firmware to use this feature
  • P300 Shure Audio Encryption sometimes has brief crackling sound on audio after muting
  • Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
  • P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
  • P300 firmware periodically add new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
    • Microsoft Teams Desktop: 1.3.00.24755
    • Microsoft Teams Rooms: 4.6.20.0
  • To operate this version of P300-IMX with other Shure networked systems, reference the following list of minimum versions supported:
    • Designer 4.5.0
    • ANI22/ANI4IN/ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • MXA710 1.3.9
    • MXN5-C 1.3.8
    • MXA-MUTE 1.3.28
    • Microflex Wireless 9.0.4
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.22

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • AES67 support is only available on UltimoX hardware
    • ANI4OUT devices manufactured as of January 2018 are compatible with AES67
  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Network Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • This version of ANI4OUT is compatible with ANI4OUT devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANI4OUT with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of ANI4OUT with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.5.22
    • ANI4IN 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.22

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • AES67 support is only available on UltimoX hardware
    • ANI4OUT devices manufactured as of January 2018 are compatible with AES67
  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Network Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • This version of ANI4OUT is compatible with ANI4OUT devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANI4OUT with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of ANI4OUT with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.5.22
    • ANI4IN 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.22

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • AES67 support is only available on UltimoX hardware
    • ANI4IN devices manufactured as of January 2018 are compatible with AES67
  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Network Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • This version of ANI4IN is compatible with ANI4IN devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANI4IN with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of ANI4IN with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.5.22
    • ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.22

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • AES67 support is only available on UltimoX hardware
    • ANI4IN devices manufactured as of January 2018 are compatible with AES67
  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Network Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • This version of ANI4IN is compatible with ANI4IN devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANI4IN with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of ANI4IN with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.5.22
    • ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.22

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
  • ANI22-XLR reverses absolute phase from Analog in to Dante out – workaround is to enable “Invert polarity” for Dante Output
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • This version of ANI22 is compatible with ANI22 devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANI22 with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of ANI22 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI4IN 4.5.22
    • ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
Firmware
4.5.23

New Features 

  • Services – ability to configure network services

Known Issues 

  • Pop noise is triggered when the channel is unrouted in Dante controller with encryption enabled
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware or newer to use this feature
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
  • In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot

Notes 

  • User Guide
  • Command Strings
  • This version of ANIUSB-MATRIX is compatible with ANIUSB-MATRIX devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate this version of ANIUSB-MATRIX with Dante Controller, reference the following minimum versions
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of ANIUSB-MATRIX with Microsoft Teams, reference the following minimum versions:
    • Microsoft Teams Desktop: 1.3.00.24755
    • Microsoft Teams Rooms: 4.6.20.0
  • To operate this version of ANIUSB-MATRIX with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Designer 4.5.0
    • ANI22/ANI4IN/ANI4OUT 4.5.22
    • MXA310 4.5.8
    • MXA910 4.5.8
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9