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Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
May 23, 2018

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

MXA910 Pole Mount
November 26, 2018

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

Why does the AES67 tab not show up?
May 24, 2019

Please try the following: Try toggling "Use shared Dante Interface" in Dante Controller's Choose Interface window. This is found b ...

GLX-D firmware update
May 23, 2019

If the blue rf light is blinking and there is no audio you will need to update your components to the latest firmware. Download the Shure Update ...

CR81 and other OEM Models - Hercules or Rex
May 23, 2019

This microphone was an OEM (Original Equipment Manufacturer) model, i.e., Shure made the microphone for another equipment manufacturer. The CR81 ...

SM7B Output Level and Preamp Gain Specifications
May 23, 2019

The SM7 (SM7A, SM7B) is a dynamic microphone. A typical dynamic mic has a lower output level than a typical condenser mic. For example, the dynamic ...

How do I install an FL6000 feature license on a DIS-CCU?
May 13, 2019

Steps to load an FL6000 license file: Unzip the folder mentioned above and place the *.xml file inside where you can find it (Desktop, for examp ...

I have never installed SW6000. What do I need to know before proceeding?
May 13, 2019

IMPORTANT: IF THIS ORDER IS FOR AN UPGRADE TO AN EXISTING SYSTEM, PLEASE BACKUP YOUR SW6000 DATABASE OR CONTACT SHURE SUPPORT TO ASSIST BEFORE PROCEED ...

MXA310 retracting into table
May 6, 2019

Yes. The Arthur Holm Dynamic TalkB is designed to retract boundary microphones when not in use. This device is also capable of sending commands to the ...

Covering MXA910 with fabric
May 6, 2019

In certain installations, covering the microphone or the mounting hardware with fabric may be desirable. Shure has tested the acoustic performance of ...

MV88+ with GoPro camera?
May 6, 2019

Unfortunately, no. As May 2019, devices such as GoPro and Osmo Mobile do not include the USB-C port as part of the digital audio circuit. Both product ...

ULX-D transmitter FPGA error
May 2, 2019

If the unit is in the G50, H50, J50 or L50 band, there should be a way of reviving this unit. In short....we will be reverting the firmware of the rec ...

Camera Control for the SCM820 and P300.
April 24, 2019

1 Beyond offers a camera and control system for the SCM820 and P300. The API for the SCM820 and P300 has been integrated and tested by 1 Beyond. For m ...

Camera Control for the MXA310
April 24, 2019

1 Beyond offers a camera and control system for the MXA310. The API for the MXA310 has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the MXC and MXCW system.
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the MXW system
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the MXW system
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the DDS 5900 system.
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more in ...

Camera Control for the MXA910
April 24, 2019

1 Beyond offers a camera and control system for the MXA910. The API for the MXA910 has been integrated and tested by 1 Beyond. For more in ...

Vintage Shure Catalogs (1933-1985)
April 24, 2019

Year Type Size Model numbers 1933 Catalog 4.0MB 5N, 11N, 22N, ...

Removing earphone sleeves
April 24, 2019

Shure earphones are packaged with sleeves on the stems. During periods of storage and shipping, the sleeves can adhere to the stems. Given the choic ...

MXW - MXA910 enabling AES67
April 24, 2019

AES67 for the MXA910 or MXW is setup from within Dante Controller (version 3.10 or higher). Update the MXA910 to the latest firmware u ...

Termination of unused ports on antenna distribution amp
April 22, 2019

No, you do not need to terminate the unused connectors. The circuit design is such that it does not matter if the terminals are terminated.   ...

Axient Digital Crestron/AMX Control Strings
April 21, 2019

The AD1, AD2, AD4D, and AD4Q can be monitored and controlled via a control system, such as AMX, Crestron, or Extron. Click to download a PDF of the ...

Two extra wires in certain Shure microphone models
April 18, 2019

Let's use the 514B User Guide.  On page 1 of the User Guide, look at Table 1.  Note the wires employed for the audio signal are GRE ...

DDS 5900 Switch Overlays for DeskTop Units
April 18, 2019

Top : Delegate Unit - Speak with Mic MuteSecond: Delegate Unit - Speak without Mic MuteThird: Chairman Unit.  NOTE: there is a variation of this ...

Microphone for percussion
April 18, 2019

See our online selection guide. ...

Replacement Stylus for Different Brands
April 18, 2019

Thank you for your inquiry concerning Shure phonograph products.Shure styli will only fit Shure cartridges. So we cannot recommend a substitute Shure ...

Stereo pairs using KSM32 or KSM44
April 18, 2019

You are correct. For a stereo recording, you would need to use a pair of KSM44's. We agree that the difference in sound between the KSM32 and the ...

Battery Powered Phantom Power Supply with Balanced Output
April 18, 2019

The schematic below illustrates an 18 volt phantom supply. It will supply any Shure microphone that requires phantom power. Battery life is dependent ...

Preamp for SM91 microphones
April 18, 2019

Do you still have the in-line battery driven preamps? If yes, they can be powered via phantom power. If no, the placement preamp is the RPM628. This i ...

WA874ZP Cover for Directional Antenna
April 18, 2019

Yes.  The WA874ZP cover was introduced in the Spring 2013.  It is moisture-resistant, but not moisure-proof as it has a zippered opening for ...

HTS (Home Theater System) Manuals
April 8, 2019

HTS50SPA Power AmplifierHTS50CF Center Front Speaker SystemHTS50SW Subwoofer SystemHTS5000 Surround Audio ProcessorHTS5000 Service InformationHTS5300 ...

Fix for SRH440 mechanical noise
April 2, 2019

1) One SRH440 owner reported success in eliminating a "creak" by spraying silicone lubrication (sold at hardware stores) on the moving joint ...

Multiple mics into one receiver?
April 1, 2019

Every transmitter must operate on its own frequency. That means there must be a corresponding receiver for each individual transmitter. That receiver ...

Which Shure devices support Dante Encryption?
March 4, 2019

Dante encryption is supported on the following:MXA310MXA910ANI4INANI4OUTANIUSBP300Shure's implementation of encryption only supports encryption betwee ...

Should I match impedances of my microphone to my mixer?
February 21, 2019

Impedance Matching for Microphones - Is It Necessary?What is impedance?Impedance is how much a device resists the flow of an AC signal, such as audio. ...

UHF-R, WWB and Mac - App Nap
February 13, 2019

It is likely that WWB is being "put to sleep" by the App Nap that is built into Mavericks. When you switch away from the Desktop containing ...

Wireless Workbench 6 install help with Mac OSX Mavericks
February 13, 2019

Apple Mavericks OS has a securirty feature called "Gatekeeper", which attempts to prevent the operation of software that wasn't purchase ...

Custom molds for earphones: how to, what, and where?
February 11, 2019

Custom sleeves offer the ultimate in personal fit, and in some cases offer even better sound isolation than the universal sleeves included with Shure ...

P4800 RS232 Codes - AMX / Crestron Subprograms
January 25, 2019

The RS232 codes can be found in the following document:P4800 RS232 Commands and Connection InstructionsAMXThe zipped file contains AMX library files a ...

A910-JB pictures and dimensions
January 23, 2019

The knockouts are for standard 1/2" and 3/4" conduit. ...

Do the SM58 and SM57 mics have the same frequency response curves?
January 15, 2019

The SM58 and SM57 do use the same cartridge. The grill, though, does affect the frequency response to some extent. At a distance, the difference is pr ...

Did Shure ever make an OEM microphone for RCA?
January 14, 2019

Yes. Around 1940, Shure provided a Model 399 crystal microphone to RCA. It was likely an accessory for RCA two-way radio equipment. The Model 399 w ...

"Device not connected" error message
January 10, 2019

A likely reason for this is the computer's firewall blocking specific ports. Make certain the computer's firewall has port 8180 TCP open. ...

Shure TTR-121 test record
January 9, 2019

Created in 1988, the TTR-121 was designed to test trackability, i.e., the ability for the stylus to maintain contact with the record groove.The record ...