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Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
May 23, 2018

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

600 MHz Incentive Auction Resource Info
June 26, 2019

Background Info Congress has directed the FCC to reallocate some of the UHF TV Spectrum for use by broadband wireless devices, such as smart phones ...

MXA910 Pole Mount
November 26, 2018

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

I have never installed SW6000. What do I need to know before proceeding?
August 20, 2019

IMPORTANT: IF THIS ORDER IS FOR AN UPGRADE TO AN EXISTING SYSTEM, PLEASE BACKUP YOUR SW6000 DATABASE OR CONTACT SHURE SUPPORT TO ASSIST BEFORE PROCEED ...

A910-JB pictures and dimensions
August 20, 2019

The knockouts are for standard 1/2" and 3/4" conduit. ...

Does MXA910 have Auto-tracking capability?
August 16, 2019

The MXA910 allows you to deploy up to eight highly directional lobes throughout the room. By using the built-in automatic mixing (part of the IntelliM ...

The IT Professional's Guide to Great Corporate Sound
August 16, 2019

Author: Criss NiemannOctober 2016   Communication ceases with unintelligible audio. From the boardroom to the training center to the hu ...

Covering MXA910 with fabric
August 16, 2019

In certain installations, covering the microphone or the mounting hardware with fabric may be desirable. Shure has tested the acoustic performance of ...

Shock mount on white MX405/MX410/MX415
August 12, 2019

The rubber material used to manufacture the shock mount cannot be produced in white or other light colors. Currently, no light-colored material exist ...

What is Dante Clocking?
August 1, 2019

Introduction to Dante Clocking Clocking is a critical part of all digital audio systems. Every digital audio device contains a clock, which is used t ...

How to assign static IP address to MXWNCS
August 1, 2019

Here is the procedure for assigning a static IP address to a new or recently reset MXWNCS which is connected to a network without a DHCP server. Conn ...

CR81 and other OEM Models - Hercules or Rex
July 31, 2019

This microphone was an OEM (Original Equipment Manufacturer) model, i.e., Shure made the microphone for another equipment manufacturer.The CR81 was a ...

Update Utility Stuck in "Discovering" or device not showing up
July 26, 2019

This symptom can be caused by a couple different things. Restrictive firewall settings. You may need to allow the Shure Update Utility through th ...

Zoom P300/MXA310/MXA910 Mute Sync
July 24, 2019

Zoom has created an FAQ on how to enable Mute Sync with Shure products. P300/MXA310/MXA910 Mute Sync ...

Paging & PA Discontinuation: Suitable Replacements
July 24, 2019

After thorough evaluation, Shure Inc. has made the difficult decision to discontinue our Paging/PA microphone and product line effective June 1st, 201 ...

WWB6 ports and protocol information
July 24, 2019

AXT400, AXT600, AXT610, AXT630/631, AXT900, P10T, ULXD4, ULXD4D, ULXD4Q, AD4D, AD4Q, AD610, SBRC, SBC220, SBC240, SBC840, SBC840M - Main processor&nbs ...

Change mic element on MX690
July 19, 2019

The following instructions show how to change the microphone element in the MX690 boundary microphone. A cardioid pattern capsule (model R185B) is sup ...

Dynamic compliance of Shure phono cartridges
July 3, 2019

Sorry, Shure does not measure dynamic compliance.  We only offer static compliance as a measured spec. Static Compliance Specifications and Def ...

Understanding Dante Flows
June 28, 2019

In order to answer this question, it's important to understand the concept of Dante flows. Whenever an audio channel is routed from one Dante d ...

Flashing Yellow Channel Strip in Wireless Workbench Monitor Section
June 25, 2019

This could be two issues: If only the frequency is flashing yellow with the word “interference” to the right, it is alerting you of ...

Crestron / AMX connection problems to Shure products
June 25, 2019

This answer applies to all Shure products that connect to AMX/Crestron via ethernet, such as the SCM820, MXWAPT4, MXWAPT8, MXA310, MXA910, ANI4IN, A ...

MXA310 retracting into table
June 25, 2019

Yes. The Arthur Holm Dynamic TalkB is designed to retract boundary microphones when not in use. This device is also capable of sending commands to the ...

MV88+ with GoPro camera?
June 25, 2019

Unfortunately, no. As May 2019, devices such as GoPro and Osmo Mobile do not include the USB-C port as part of the digital audio circuit. Both product ...

Camera Control for the MXA310
June 25, 2019

1 Beyond offers a camera and control system for the MXA310. The API for the MXA310 has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the MXW system
June 25, 2019

1 Beyond offers a camera and control system for the MXW. The API for the Microflex Wireless has been integrated and tested by 1 Beyond. For more infor ...

Camera Control for the MXC and MXCW system.
June 25, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the SCM820 and P300.
June 25, 2019

1 Beyond offers a camera and control system for the SCM820 and P300. The API for the SCM820 and P300 has been integrated and tested by 1 Beyond. For m ...

Acoustic Echo Cancellation and Noise Reduction in MXA310 and MXA910 microphones.
June 21, 2019

Beginning with firmware v4.0, the MXA910 has patent-pending AEC and Noise Reduction built into the onboard IntelliMix® DSP, providing all the proc ...

Why does the AES67 tab not show up?
June 6, 2019

Please try the following: Try toggling "Use shared Dante Interface" in Dante Controller's Choose Interface window. This is found b ...

GLX-D firmware update
May 23, 2019

If the blue rf light is blinking and there is no audio you will need to update your components to the latest firmware. Download the Shure Update ...

SM7B Output Level and Preamp Gain Specifications
May 23, 2019

The SM7 (SM7A, SM7B) is a dynamic microphone. A typical dynamic mic has a lower output level than a typical condenser mic. For example, the dynamic ...

Twinplex ear mount
May 23, 2019

A few of you have asked whether we sell the "ear rig" that you see in some of the theater images for TwinPlex, models TL45, TL46, TL47, TL48 ...

How do I install an FL6000 feature license on a DIS-CCU?
May 13, 2019

Steps to load an FL6000 license file: Unzip the folder mentioned above and place the *.xml file inside where you can find it (Desktop, for examp ...

ULX-D transmitter FPGA error
May 2, 2019

If the unit is in the G50, H50, J50 or L50 band, there should be a way of reviving this unit. In short....we will be reverting the firmware of the rec ...

Camera Control for the DDS 5900 system.
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more in ...

Camera Control for the MXA910
April 24, 2019

1 Beyond offers a camera and control system for the MXA910. The API for the MXA910 has been integrated and tested by 1 Beyond. For more in ...

Vintage Shure Catalogs (1933-1985)
April 24, 2019

Year Type Size Model numbers 1933 Catalog 4.0MB 5N, 11N, 22N, ...

Removing earphone sleeves
April 24, 2019

Shure earphones are packaged with sleeves on the stems. During periods of storage and shipping, the sleeves can adhere to the stems. Given the choic ...

MXW - MXA910 enabling AES67
April 24, 2019

AES67 for the MXA910 or MXW is setup from within Dante Controller (version 3.10 or higher). Update the MXA910 to the latest firmware u ...

Termination of unused ports on antenna distribution amp
April 22, 2019

No, you do not need to terminate the unused connectors. The circuit design is such that it does not matter if the terminals are terminated.   ...

Axient Digital Crestron/AMX Control Strings
April 21, 2019

The AD1, AD2, AD4D, and AD4Q can be monitored and controlled via a control system, such as AMX, Crestron, or Extron. Click to download a PDF of the ...

Two extra wires in certain Shure microphone models
April 18, 2019

Let's use the 514B User Guide.  On page 1 of the User Guide, look at Table 1.  Note the wires employed for the audio signal are GRE ...

DDS 5900 Switch Overlays for DeskTop Units
April 18, 2019

Top : Delegate Unit - Speak with Mic MuteSecond: Delegate Unit - Speak without Mic MuteThird: Chairman Unit.  NOTE: there is a variation of this ...

Microphone for percussion
April 18, 2019

See our online selection guide. ...

Replacement Stylus for Different Brands
April 18, 2019

Thank you for your inquiry concerning Shure phonograph products.Shure styli will only fit Shure cartridges. So we cannot recommend a substitute Shure ...

Stereo pairs using KSM32 or KSM44
April 18, 2019

You are correct. For a stereo recording, you would need to use a pair of KSM44's. We agree that the difference in sound between the KSM32 and the ...

Battery Powered Phantom Power Supply with Balanced Output
April 18, 2019

The schematic below illustrates an 18 volt phantom supply. It will supply any Shure microphone that requires phantom power. Battery life is dependent ...