Find An Answer

Browse our vast Answer database for answers to many common technical questions.
Results per page: 10 25 50 100
Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
May 23, 2018

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

600 MHz Incentive Auction Resource Info
June 26, 2019

Background Info Congress has directed the FCC to reallocate some of the UHF TV Spectrum for use by broadband wireless devices, such as smart phones ...

Antenna Distribution - 2 rooms, 4 antennas
August 29, 2019

For multiple room coverage, use passive combiners. Since they do not require power and are typically compact, they can be located wherever necessary. ...

MXA910 Pole Mount
August 30, 2019

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

MXA910 External LED Control for Mute Status using Command Strings
September 19, 2019

The MXA910 receives logic commands over the network. Many parameters controlled through the web application can be controlled through a third party co ...

What is the distance factor of a microphone?
September 19, 2019

The Distance Factor of MicrophonesThe Distance Factor, a technical characteristic of microphones, is often misunderstood. In brief, a directional micr ...

MV88+ with iPhone while charging
September 19, 2019

Yes. The method we’ve found that works best should be done as follows: Plug MV88+ directly into your phone and configure the mic in the Motiv ...

Twinplex ear mount
September 18, 2019

A few of you have asked whether we sell the "ear rig" that you see in some of the theater images for TwinPlex, models TL45, TL46, TL47, TL48 ...

Outdoor antenna for UHF wireless systems
September 18, 2019

Yes, there are outdoor weather resistant antenna that may be used for UHF wireless microphone systems:Winegard and others makes outdoor antennas suita ...

Coordinate existing wireless using Wireless Workbench 6 tutorial
September 18, 2019

The Wireless Workbench 6 (WWB) software can be used to coordinate frequencies for your systems. Wireless Workbench 6 can be downloaded for free and wo ...

Selecting bands/channels for new wireless systems using Wireless Workbench 6 tutorial
September 18, 2019

If you are only needing a few channels, often the online Frequency Finder can be used to determine which band to purchase. For larger wireless setups, ...

SystemOn and Crestron Room View
September 10, 2019

SystemOn could be an adjunct product to Crestron Room View.Room View gives high level status information about facilities and resources. The Shure sof ...

MMCX Connector Definition
September 10, 2019

MMCX = Micro Miniature CoaXial connector.  The connector on the earphone cable is a male plug with a custom plastic overmold. This connector ...

P-popping with MX gooseneck mic
September 10, 2019

The "P-popping" is called a plosive;  it originates from a blast of air that hits the mic element.   The "S&qu ...

Nm displayed on UR4D+ LCD screen
September 10, 2019

Nm indicates that the bodypack is at "Normal" RF power level. It is possible to switch the bodypack to a high powered mode, and then the dis ...

"*" after version number on Axient device
September 10, 2019

An "*" after the version number indicates that there is a problem with the firmware in the device. Use Shure Update Utility to update the f ...

What does "Beta" mean?
September 10, 2019

Beta is the SECOND letter in the Greek alphabet. The Beta 58 was/is the SECOND (improved) version of the SM58.The term Beta evolved into an entire lin ...

Wiring an XLR or 1/4" TRS connector to a RCA connector
September 10, 2019

Please give us technical details on the two devices you are trying to connect. For example, if you are trying to connect a microphone directly into th ...

Meeting system for the hearing impaired
September 10, 2019

The SCM810 is a fine choice, but it does not limit the number of talkers to only one. It turns off any mic not being spoken into. This keeps the numbe ...

Two MX202 Mics in parallel
September 10, 2019

When two mics are Y-ed together, there is a 6 dB drop in level. The complaint of "not enough output" could mean two different things. It cou ...

KSM32 with Korg device
September 10, 2019

For the KSM32 to operate, the Korg must: 1) supply 48 volts of phantom; 2) have a female XLR connector as the mic input; 3) have a mic input that is b ...

What does "Frequency Synthesized" mean?
September 10, 2019

"Frequency synthesized" means the operating frequency is not controlled by a crystal, but synthesized by an electronic circuit, typically a ...