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Browse our vast Answer database for answers to many common technical questions.
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Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
October 1, 2019

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

600 MHz Incentive Auction Resource Info
June 26, 2019

Background Info Congress has directed the FCC to reallocate some of the UHF TV Spectrum for use by broadband wireless devices, such as smart phones ...

Antenna Distribution - 2 rooms, 4 antennas
August 29, 2019

For multiple room coverage, use passive combiners. Since they do not require power and are typically compact, they can be located wherever necessary. ...

MXA910 Pole Mount
August 30, 2019

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

Right angle transmitter to guitar cord
October 11, 2019

Yes, we offer both the WA304 and WA307. You can order one from our Parts Department at 800-516-2525.The WA304 will work with the following bodypacks: ...

Why does the AES67 tab not show up?
October 9, 2019

Please try the following: Try toggling "Use Shared Dante Interface" in Dante Controller's Choose Interface window. This is found by clicking the "C ...

Documenting Your Audio Network
October 9, 2019

Shure recommends thoroughly documenting an audio network in a spreadsheet for easy reference and troubleshooting. We have developed a template you can ...

Dante Networks and IGMP Snooping
October 9, 2019

Dante enabled devices can exhibit communications issues with switches that use IGMP (Internet Group Protocol Management) Snooping if the switch is not ...

Route AES67 streams to MXA910 AEC Reference In
October 9, 2019

How to Route AES67 streams from QSC Core to the MXA910 AEC Reference In AES67 is a networked audio interoperability standard that enables communicati ...

Antenna Distribution - 4 rooms, 8 antennas
October 8, 2019

For multiple room coverage, use passive combiners. Since they do not require power and are typically compact, they can be located wherever necessary. ...

Enterprise Network Troubleshooting Checklist
October 8, 2019

Shure Network Audio Devices have a number of specific requirements in order to operate correctly. This FAQ is intended to help Enterprise Network Admi ...

Selecting bands/channels for new wireless systems using Wireless Workbench 6 tutorial
October 7, 2019

If you are only needing a few channels, often the online Frequency Finder can be used to determine which band to purchase. For larger wireless setups, ...

PA421A or PA821A as a receiving antenna combiner
October 7, 2019

Yes, this concept will work. Note that the PA421A and PA821A were designed to combine transmitter outputs which provide far stronger RF signals than ...

Dante and AES Clocking In Depth
October 7, 2019

What is clocking? Clocking is a critical part of all digital audio systems. A device's clock is the part that ensures that audio plays back in time a ...

Coordinate existing wireless using Wireless Workbench 6 tutorial
October 7, 2019

The Wireless Workbench 6 (WWB) software can be used to coordinate frequencies for your systems. Wireless Workbench 6 can be downloaded for free and wo ...

Configuring SG300 Switch for Shure devices and Dante
October 7, 2019

The following guide is designed to help you configure your Cisco SG300-series network switch for Dante and AES67 networks. Before You Begin Ensure ...

MV88+ with iPhone while charging
October 7, 2019

Yes. The method we’ve found that works best should be done as follows: Plug MV88+ directly into your phone and configure the mic in the Motiv ...

No devices showing in Web Discovery App
October 7, 2019

Shure Web Device Discovery uses Bonjour to locate and display Shure devices with a browser-based user interface. Note that some Shure devices includin ...

Configuring DGS-1210 Switch for Shure devices and Dante
October 7, 2019

The following guide is designed to help you configure your D-Link DGS-1210 network switch for Dante and AES67 networks. Before You Begin Ensure th ...

What does each SW6000 module allow me to do?
October 1, 2019

Software Modules include: SW6000-CAA Conference Administrator Application, SW6000-CUA Conference User Application, SW6000-ADV-50 Advanced Meeting Mana ...

What are the different modules of SW6000?
October 1, 2019

SW6000 is configurable with several different SKU’s. They are: SW6000 Conference Meeting Management Software (includes one SW6000-CAA Confere ...

What does SW6000 allow me to do?
October 1, 2019

SW6000 allows for conference and meeting configuration with MXC or DCS6000 conference systems. Popular functionality includes:  Microphone man ...