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Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
May 23, 2018

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

600 MHz Incentive Auction Resource Info
June 26, 2019

Background Info Congress has directed the FCC to reallocate some of the UHF TV Spectrum for use by broadband wireless devices, such as smart phones ...

MXA910 Pole Mount
November 26, 2018

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

Does MXA910 have Auto-tracking capability?
August 16, 2019

The MXA910 allows you to deploy up to eight highly directional lobes throughout the room. By using the built-in automatic mixing (part of the IntelliM ...

The IT Professional's Guide to Great Corporate Sound
August 16, 2019

Author: Criss NiemannOctober 2016   Communication ceases with unintelligible audio. From the boardroom to the training center to the hu ...

Covering MXA910 with fabric
August 16, 2019

In certain installations, covering the microphone or the mounting hardware with fabric may be desirable. Shure has tested the acoustic performance of ...

Shock mount on white MX405/MX410/MX415
August 12, 2019

The rubber material used to manufacture the shock mount cannot be produced in white or other light colors. Currently, no light-colored material exist ...

What is Dante Clocking?
August 1, 2019

Introduction to Dante Clocking Clocking is a critical part of all digital audio systems. Every digital audio device contains a clock, which is used t ...

How to assign static IP address to MXWNCS
August 1, 2019

Here is the procedure for assigning a static IP address to a new or recently reset MXWNCS which is connected to a network without a DHCP server. Conn ...

CR81 and other OEM Models - Hercules or Rex
July 31, 2019

This microphone was an OEM (Original Equipment Manufacturer) model, i.e., Shure made the microphone for another equipment manufacturer.The CR81 was a ...

Update Utility Stuck in "Discovering" or device not showing up
July 26, 2019

This symptom can be caused by a couple different things. Restrictive firewall settings. You may need to allow the Shure Update Utility through th ...

Zoom P300/MXA310/MXA910 Mute Sync
July 24, 2019

Zoom has created an FAQ on how to enable Mute Sync with Shure products. P300/MXA310/MXA910 Mute Sync ...

Paging & PA Discontinuation: Suitable Replacements
July 24, 2019

After thorough evaluation, Shure Inc. has made the difficult decision to discontinue our Paging/PA microphone and product line effective June 1st, 201 ...

WWB6 ports and protocol information
July 24, 2019

AXT400, AXT600, AXT610, AXT630/631, AXT900, P10T, ULXD4, ULXD4D, ULXD4Q, AD4D, AD4Q, AD610, SBRC, SBC220, SBC240, SBC840, SBC840M - Main processor&nbs ...

Change mic element on MX690
July 19, 2019

The following instructions show how to change the microphone element in the MX690 boundary microphone. A cardioid pattern capsule (model R185B) is sup ...

Dynamic compliance of Shure phono cartridges
July 3, 2019

Sorry, Shure does not measure dynamic compliance.  We only offer static compliance as a measured spec. Static Compliance Specifications and Def ...

Understanding Dante Flows
June 28, 2019

In order to answer this question, it's important to understand the concept of Dante flows. Whenever an audio channel is routed from one Dante d ...

Flashing Yellow Channel Strip in Wireless Workbench Monitor Section
June 25, 2019

This could be two issues: If only the frequency is flashing yellow with the word “interference” to the right, it is alerting you of ...

Crestron / AMX connection problems to Shure products
June 25, 2019

This answer applies to all Shure products that connect to AMX/Crestron via ethernet, such as the SCM820, MXWAPT4, MXWAPT8, MXA310, MXA910, ANI4IN, A ...

MXA310 retracting into table
June 25, 2019

Yes. The Arthur Holm Dynamic TalkB is designed to retract boundary microphones when not in use. This device is also capable of sending commands to the ...

MV88+ with GoPro camera?
June 25, 2019

Unfortunately, no. As May 2019, devices such as GoPro and Osmo Mobile do not include the USB-C port as part of the digital audio circuit. Both product ...

Camera Control for the MXA310
June 25, 2019

1 Beyond offers a camera and control system for the MXA310. The API for the MXA310 has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the MXW system
June 25, 2019

1 Beyond offers a camera and control system for the MXW. The API for the Microflex Wireless has been integrated and tested by 1 Beyond. For more infor ...

Camera Control for the MXC and MXCW system.
June 25, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more information: ...

Camera Control for the SCM820 and P300.
June 25, 2019

1 Beyond offers a camera and control system for the SCM820 and P300. The API for the SCM820 and P300 has been integrated and tested by 1 Beyond. For m ...

Acoustic Echo Cancellation and Noise Reduction in MXA310 and MXA910 microphones.
June 21, 2019

Beginning with firmware v4.0, the MXA910 has patent-pending AEC and Noise Reduction built into the onboard IntelliMix® DSP, providing all the proc ...

Why does the AES67 tab not show up?
June 6, 2019

Please try the following: Try toggling "Use shared Dante Interface" in Dante Controller's Choose Interface window. This is found b ...

GLX-D firmware update
May 23, 2019

If the blue rf light is blinking and there is no audio you will need to update your components to the latest firmware. Download the Shure Update ...

SM7B Output Level and Preamp Gain Specifications
May 23, 2019

The SM7 (SM7A, SM7B) is a dynamic microphone. A typical dynamic mic has a lower output level than a typical condenser mic. For example, the dynamic ...

Twinplex ear mount
May 23, 2019

A few of you have asked whether we sell the "ear rig" that you see in some of the theater images for TwinPlex, models TL45, TL46, TL47, TL48 ...

How do I install an FL6000 feature license on a DIS-CCU?
May 13, 2019

Steps to load an FL6000 license file: Unzip the folder mentioned above and place the *.xml file inside where you can find it (Desktop, for examp ...

I have never installed SW6000. What do I need to know before proceeding?
May 13, 2019

IMPORTANT: IF THIS ORDER IS FOR AN UPGRADE TO AN EXISTING SYSTEM, PLEASE BACKUP YOUR SW6000 DATABASE OR CONTACT SHURE SUPPORT TO ASSIST BEFORE PROCEED ...

ULX-D transmitter FPGA error
May 2, 2019

If the unit is in the G50, H50, J50 or L50 band, there should be a way of reviving this unit. In short....we will be reverting the firmware of the rec ...

Camera Control for the DDS 5900 system.
April 24, 2019

1 Beyond offers a camera and control system for the DIS-CCU. The API for the DIS-CCU has been integrated and tested by 1 Beyond. For more in ...

Camera Control for the MXA910
April 24, 2019

1 Beyond offers a camera and control system for the MXA910. The API for the MXA910 has been integrated and tested by 1 Beyond. For more in ...

Vintage Shure Catalogs (1933-1985)
April 24, 2019

Year Type Size Model numbers 1933 Catalog 4.0MB 5N, 11N, 22N, ...

Removing earphone sleeves
April 24, 2019

Shure earphones are packaged with sleeves on the stems. During periods of storage and shipping, the sleeves can adhere to the stems. Given the choic ...

MXW - MXA910 enabling AES67
April 24, 2019

AES67 for the MXA910 or MXW is setup from within Dante Controller (version 3.10 or higher). Update the MXA910 to the latest firmware u ...

Termination of unused ports on antenna distribution amp
April 22, 2019

No, you do not need to terminate the unused connectors. The circuit design is such that it does not matter if the terminals are terminated.   ...

Axient Digital Crestron/AMX Control Strings
April 21, 2019

The AD1, AD2, AD4D, and AD4Q can be monitored and controlled via a control system, such as AMX, Crestron, or Extron. Click to download a PDF of the ...

Two extra wires in certain Shure microphone models
April 18, 2019

Let's use the 514B User Guide.  On page 1 of the User Guide, look at Table 1.  Note the wires employed for the audio signal are GRE ...

DDS 5900 Switch Overlays for DeskTop Units
April 18, 2019

Top : Delegate Unit - Speak with Mic MuteSecond: Delegate Unit - Speak without Mic MuteThird: Chairman Unit.  NOTE: there is a variation of this ...

Microphone for percussion
April 18, 2019

See our online selection guide. ...

Replacement Stylus for Different Brands
April 18, 2019

Thank you for your inquiry concerning Shure phonograph products.Shure styli will only fit Shure cartridges. So we cannot recommend a substitute Shure ...

Stereo pairs using KSM32 or KSM44
April 18, 2019

You are correct. For a stereo recording, you would need to use a pair of KSM44's. We agree that the difference in sound between the KSM32 and the ...

Battery Powered Phantom Power Supply with Balanced Output
April 18, 2019

The schematic below illustrates an 18 volt phantom supply. It will supply any Shure microphone that requires phantom power. Battery life is dependent ...

Preamp for SM91 microphones
April 18, 2019

Do you still have the in-line battery driven preamps? If yes, they can be powered via phantom power. If no, the placement preamp is the RPM628. This i ...

WA874ZP Cover for Directional Antenna
April 18, 2019

Yes.  The WA874ZP cover was introduced in the Spring 2013.  It is moisture-resistant, but not moisure-proof as it has a zippered opening for ...

HTS (Home Theater System) Manuals
April 8, 2019

HTS50SPA Power AmplifierHTS50CF Center Front Speaker SystemHTS50SW Subwoofer SystemHTS5000 Surround Audio ProcessorHTS5000 Service InformationHTS5300 ...

Fix for SRH440 mechanical noise
April 2, 2019

1) One SRH440 owner reported success in eliminating a "creak" by spraying silicone lubrication (sold at hardware stores) on the moving joint ...

Multiple mics into one receiver?
April 1, 2019

Every transmitter must operate on its own frequency. That means there must be a corresponding receiver for each individual transmitter. That receiver ...

Which Shure devices support Dante Encryption?
March 4, 2019

Dante encryption is supported on the following:MXA310MXA910ANI4INANI4OUTANIUSBP300Shure's implementation of encryption only supports encryption betwee ...

Should I match impedances of my microphone to my mixer?
February 21, 2019

Impedance Matching for Microphones - Is It Necessary?What is impedance?Impedance is how much a device resists the flow of an AC signal, such as audio. ...

UHF-R, WWB and Mac - App Nap
February 13, 2019

It is likely that WWB is being "put to sleep" by the App Nap that is built into Mavericks. When you switch away from the Desktop containing ...

Wireless Workbench 6 install help with Mac OSX Mavericks
February 13, 2019

Apple Mavericks OS has a securirty feature called "Gatekeeper", which attempts to prevent the operation of software that wasn't purchase ...

Custom molds for earphones: how to, what, and where?
February 11, 2019

Custom sleeves offer the ultimate in personal fit, and in some cases offer even better sound isolation than the universal sleeves included with Shure ...

P4800 RS232 Codes - AMX / Crestron Subprograms
January 25, 2019

The RS232 codes can be found in the following document:P4800 RS232 Commands and Connection InstructionsAMXThe zipped file contains AMX library files a ...

A910-JB pictures and dimensions
January 23, 2019

The knockouts are for standard 1/2" and 3/4" conduit. ...

Do the SM58 and SM57 mics have the same frequency response curves?
January 15, 2019

The SM58 and SM57 do use the same cartridge. The grill, though, does affect the frequency response to some extent. At a distance, the difference is pr ...

Did Shure ever make an OEM microphone for RCA?
January 14, 2019

Yes. Around 1940, Shure provided a Model 399 crystal microphone to RCA. It was likely an accessory for RCA two-way radio equipment. The Model 399 w ...

"Device not connected" error message
January 10, 2019

A likely reason for this is the computer's firewall blocking specific ports. Make certain the computer's firewall has port 8180 TCP open. ...

Shure TTR-121 test record
January 9, 2019

Created in 1988, the TTR-121 was designed to test trackability, i.e., the ability for the stylus to maintain contact with the record groove.The record ...

When was Axient Analog discontinued?
January 9, 2019

Axient Analog (AXT100, AXT200, AXT400) were discontinued in Jan 2019. ...

UAMS Accessory Mute Switch for Shure Handheld Transmitters
December 20, 2018

Introduced in August 2010, the UAMS is an accessory Mute switch that may be added to any Shure wireless handheld transmitter with an interchangeable m ...

What are the color bands for the UA820/UA8 antenna?
December 18, 2018

Model NumberRange in MHzBand ColorLengthUA820A774–865White310mm – 12.2"UA820B690-746Blue310mm – 12.2"UA820D/UA8-554-590554-590Red310mm ...

Headphone audio output to Wireless Bodypack
December 14, 2018

As of August 2012, a custom 3.5mm (1/8") TRS plug to TA4F cable is offered by T.C. Furlong Pro Audio: www.tcfurlong.com - Phone: 847-367-9588The ...

Shure M100W and M100L Stereo System from the 1960s
December 13, 2018

Yes, the M100W and M100L consisted of a turntable, amplifier, and loudspeakers.M100W and M100L Literature. ...

How do I connect a professional microphone to a camcorder?
December 6, 2018

Connecting Microphones to CamcordersThere are many interfaces by the likes of Beachtek, Marantz, Kopul, Saramonic, etc. on the market to help connect ...

When were the first Shure ribbon mics introduced?
December 4, 2018

The Shure Model 50 and the Model 5, Shure's first ribbonmicrophones, were introduced in 1939. See the attached User Guides below. ...

Reserved TV channels and registering wireless mics
December 3, 2018

BackgroundAfter the 700 MHz auction in 2009, many unoccupied TV channels are shared between wireless microphones and white space devices (WSD's).A WSD ...

Point to point wireless with P9T transmitter and SLX4 receiver
November 28, 2018

WIRELESS POINT-TO-POINT AUDIO USING AN SLX4 RECEIVERCertain sound system applications require sending audio from a central location to one or more rem ...

SBRC Crestron/AMX Control Strings
November 15, 2018

The SBRC can be monitored and controlled via a control system, such as AMX, Crestron, or Extron.Below is a PDF of the command strings. ...

How do I set up the Axient Digital to have control from Yamaha console?
November 15, 2018

Set the Axient Digital receiver to Yamaha Mode.Click the scroll wheel and select Device Configuration, then Device Audio, then Dante Names, then Dante ...

Comparison of SM5C to SM5B
November 12, 2018

SM5C impedance is 38 ohms; SM5B impedance is 160 ohms.SM5C output level is 6 dB less than the SM5B. (SM5C is -64 dBV at one Pascal SPL.)SM5C has a s ...

Notch Filter Allows for Best In-Ear Monitor Mix Ever!
October 30, 2018

Notch Filter Allows for Best In-Ear Monitor Mix Ever!Many microphones and most circuitry used in the reproduction of audio signals have a bandwidth of ...

Woodstock Music Festival Stage Microphone
October 29, 2018

Based on photos and film from Woodstock, the onstage microphones were the Shure Unisphere I Model 565. The 1969 standard version of the Model 565 empl ...

What is Phantom Power?
October 26, 2018

Phantom power is used with condenser microphones. It is called phantom power because there is no obvious external power supply for the condenser mic; ...

Antenna tip color for bodypacks
October 24, 2018

Tip ColorFrequency RangeUR Frequency BandAxient Digital Frequency BandModelYellow470 - 530 MHzG1G53, G54, G62UA700Gray518 - 578 MHzH4G55, G56, H54UA71 ...

Height of MXW mics in charger
October 24, 2018

MXW1 in charger (mic disconnected): 5 1/4"MXW2/SM58 in charger: 10 1/8"MXW6 in charger: 5 3/4"MXW8 w/ MX405 in charger: 8"MXW8 w/ ...

Schematic for M367
October 19, 2018

Contact Shure Service at 800-516-2525, or contact us. Service information for the M367 is available from this department. ...

External Circuit to Power a Carbon Microphone
October 15, 2018

A carbon mic, like the Shure 104C, is one of the oldest microphone designs. Like all microphones, a carbon mic has a diaphragm that vibrates in respo ...

What is the BTU/hr of the ULXD4Q?
October 15, 2018

Idle: 23.3 BTU/hr; 6.8 WMax: 25.6 BTU/hr; 7.6 W ...

WWB6 Unable to Recognize ULX-D receiver
October 11, 2018

After checking that the network configuration is correct, it is possible that a mismatch in the firmware version of the ULX-D receiver and the require ...

UHF-R Firmware Update
October 11, 2018

Firmware for UR1 or UR2: The firmware in a UR transmitter cannot be updated in the field. Transmitter firmware can only be updated by returning the UR ...

GLXD Firmware update failed
October 11, 2018

It is possible that the firmware update for a GLXD transmitter or receiver can fail due to a "corrupt device." The process listed below sho ...

Wireless microphone for jazzercise, aerobics, fitness centers
October 10, 2018

BLX14 with the SM31FH headset. Most often used for this application due to the low price point.The SM31FH mic is the most durable. The transmitter pac ...

What is the Shure S4546 microphone?
October 10, 2018

The S4546 was an OEM model - made by Shure for WebsterElectric in Racine, Wisconsin. The microphone element was crystal. TheS4546 was based on the Sh ...

Webster model SS667
October 10, 2018

Yes. The Webster model number was SS667. Webster purchased this OEM microphone from Shure in the late 1950s and early 1960s. The mic was packaged wi ...

Shure OEM Products: 1930s to 1990s
October 10, 2018

OEM = Original Equipment ManufacturerFrom the 1930s to the 1990s, Shure had an OEM Sales Department. This department sought out opportunities to sell ...

Microphones used by the Beatles
October 10, 2018

The Beatles used a variety of microphones for live PA sound. Photos in the Shure archives show the Beatles using the Shure 545, the Shure 546, and th ...

545 or 565 mic with the 4 pin Amphenol connector
September 20, 2018

We can tell you what pins to use at the microphone connector. Your 545 microphone has a four pin MC4F Amphenol connector. Pins 1 and 2 of this connect ...

545 and 550S adapters?
September 20, 2018

There is a supplier for such cables. Contact Tom Ellis: phone - 214-328-3225; email - tellis@ellisandassoc.comTom sells cables that have Amphenol conn ...

55S Microphone
September 20, 2018

1. The connector that mates up is the original Amphenol connector. For connector and cabling information, please see the following link:Mic cable for ...

Seeking Specs for old Model 530 Microphone
September 20, 2018

Shure no longer stocks a cable for the 530. Try vintage mic cable supplier Tom Ellis: tellis@ellisandassoc.comThe model 530 was dual impedance and cou ...

PE585 replacement cable
September 20, 2018

Shure no longer stocks this cable.Try Tom's Mics - Mr. Tom Ellis - phone 214-328-3225 tellis@ellisandassoc.comTom offers cables for many discontinued ...

Retro parts for an Shure 55AV
September 20, 2018

Unfortunately all such parts are long gone at Shure.You might have luck with collectors of old mics. We suggest you start with Tom Ellis: tellis@ellis ...