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Browse our vast Answer database for answers to many common technical questions.
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Disqualified Network Switches for Shure Dante Devices
January 22, 2019

In addition to the network switches mentioned in Audinate's "list of incompatible, unmanaged switches with Energy Efficient Ethernet," the f ...

Band-limit my wireless mic to be compliant with the 2020 regulations?
October 1, 2019

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built in ...

MXA910/MXA310 Training and Certification
March 6, 2018

We offer online training and certification at: Shure Audio InstituteContent includes:MXA910 Ceiling Array Overview SAMPLEMXA310 Table Array OverviewAu ...

600 MHz Incentive Auction Resource Info
June 26, 2019

Background Info Congress has directed the FCC to reallocate some of the UHF TV Spectrum for use by broadband wireless devices, such as smart phones ...

Antenna Distribution - 2 rooms, 4 antennas
August 29, 2019

For multiple room coverage, use passive combiners. Since they do not require power and are typically compact, they can be located wherever necessary. ...

MXA910 Pole Mount
August 30, 2019

Yes, the MXA910 can be pole mounted. The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The ...

Motiv product connected to an Android device
December 15, 2017

The Motiv MV88 stereo mic has a Lightning connector and only works on iOS.Other Motiv products are designed to operate with a device that is USB Audio ...

Wireless 58 in need of repair?
October 17, 2019

The problem could be in the mic head, the transmitter, or the receiver. We suggest sending the unit to Shure Service for examination. Information conc ...

WWB6 Unable to Recognize ULX-D receiver
October 17, 2019

After checking that the network configuration is correct, it is possible that a mismatch in the firmware version of the ULX-D receiver and the require ...

WWB6 Unable to Recognize PSM1000 Transmitter
October 17, 2019

After checking that the network configuration is correct, it is possible that a mismatch in the firmware version of the P10T transmitter and the requi ...

Hum in a Hi-Fi System or Turntable
October 17, 2019

SOURCES OF HUMIt is difficult to answer the question "What makes my hi-fi system hum?" because there are many possible causes. However, the ...

History of the model 520 Green Bullet
October 16, 2019

1949 - Model 520 introduced. High impedance (>10,000 ohms). Employed R5 element.1953 - Model 520B introduced. Low impedance (150 to 250 ohms).197 ...

Height of MXW mics in charger
October 16, 2019

MXW1 in charger (mic disconnected): 5 1/4"MXW2/SM58 in charger: 10 1/8"MXW6 in charger: 5 3/4"MXW8 w/ MX405 in charger: 8"MXW8 w/ ...

Health and lifetime of MXW rechargeable batteries
October 16, 2019

The following graph answers this question best. This is a small sample size and there will be variation in individual batteries, as well as other para ...

Final price of the SM59 microphone
October 16, 2019

$237.00 in 1993. ...

Export or delete multiple files from Motiv
October 16, 2019

As you view "My Recordings," there is a "Select" option at the top left of the screen.  Once you select multiple files, ...

Microphones for trombone and flute
October 16, 2019

To see which microphones we recommend for your application, see our online Which microphone should I use on ... ? (Selection Guides)All of these will ...

Microphone for 20 piece choir
October 16, 2019

Assuming the microphones are for a public address system, and that the mixing console has phantom power, I recommend:One SM81 microphone mounted with ...

Which microphones for kick drum?
October 16, 2019

To see which microphones we recommend for kick drum, please see our online Selection Guides.That will provide you a good starting place, but we sugges ...

Performance miking of a stringed harp
October 16, 2019

We recommend the KSM137, SM137, or PGA81 to mic a string instrument such as the harp.For a complete listing of microphones that we recommend for ...

How do I mike cymbals?
October 16, 2019

Cymbals are best miked by using condensor mics. The drum package does not contain a condensor mics. To see which microphones we recommend for cymbals, ...

What is a good microphone for crisp clean recording of a concert.
October 16, 2019

To see a complete listing of which microphones we recommend for audience pickup, see our online Selection Guides. ...

Miking a Leslie cabinet
October 16, 2019

To see which microphone we recommend on a Leslie, please see our Selection Guide.Use the same model for both in order to maintain a consistent timbre. ...

Microphone for percussion
October 16, 2019

See our online selection guide. ...

What's the best mic for overheads?
October 16, 2019

The KSM27 does sound slightly different than the KSM32. We recommend that you visit your local Shure dealer to try both and determine which one you li ...

Suspended Choir Mic Selection
October 16, 2019

1. Compare the MX202 vs Beta 98 for this application. Pros & cons.* No need. The Beta 98 is designed for close miking of very loud instruments. It ...

Headworn mics for singing
October 16, 2019

Artists change microphones frequently, so the term "recent picture" is relative. Shure offers a variety of headworn mics. See our Applicatio ...

Microphones for Alto Sax
October 16, 2019

The Beta 98H/C or PGA98H. Also see our Application Guides. ...

Shure Piano Mic Suggestion
October 16, 2019

For mounting inside a piano, the best choice is a boundary microphone attached to the underside of the piano lid. The Shure microphone designed for th ...

Boundary mic for grand piano
October 16, 2019

The Beta 91A if you require a boundary mic. The SM81 or KSM137 if a boundary mic is not required.Also see:Which microphone should I use on ... ? (Sele ...

Which boundary mic for piano?
October 16, 2019

For piano miking ideas, see page 24 of this link: Microphone Techniques for Music - Sound ReinforcementYou can use self-adhering Velcro to attach a bo ...

Does the X2u require a software driver?
October 16, 2019

The X2u uses the drivers that are built into the operating system. No external driver is needed. ...

Alternate network switch for MXW
October 16, 2019

There are far too many viable network switch or network router options for us to make any specific suggestions. However, to ensure that the Microflex ...

MX202 Plate Mount Preamp Wiring Scheme
October 16, 2019

The input is a terminal strip with 3 connection points; the output is the same type of terminal strip.The preamp input is labelled: R B SR = red wir ...

MX405/MX410/MX415 shock mount
October 16, 2019

The MX405, MX410, and MX415 gooseneck mics work with the MX400SMP (Surface Mount Preamp). This preamp includes two rubber isolation rings that are ins ...

Velcro mic mount for violin, banjo, mandolin, viola, cello, double bass
October 16, 2019

The Velcro mount in the RK279 will work, but you will have to modify the size of the elastic loop that holds the mic. A needle and thread is all you n ...

MXA310 Mounting Hole
October 16, 2019

One inch diameter. The MXA310 uses the same threaded mount as the MX396. Instructions on in the "Hardware and Installation" section of the ...

UA860SWB mounting method
October 16, 2019

Use a A13HDB flange.Fasten the WA371 wireless transmitter clip to the flangeThe UA860SWB fits into the WA371. ...

Mounting a microphone on a grand piano
October 16, 2019

Consider the The Piano Mount. It fits over the piano soundboard. Mics mounted on the Piano Mount can be moved to a variety of locations. ...

Discontinued Products - User Manuals
October 16, 2019

Please click below for the entire list of discontinued model manuals:https://www.shure.com/en-US/support/discontinued ...

SM35-XLR preamp and connectors
October 16, 2019

The preamp is the RPM400TQG; it requires phantom power to operate.The RPM400TQG input connector is a TA4M - the same connector used on most Shure body ...

Ethernet switch with PoE for MXW
October 15, 2019

Customers have had success using Cisco SG350 series switches. The Cisco units have PoE.Critical Note: Proper MXW operation is obtained only when using ...

Documenting Your Audio Network
October 15, 2019

Shure recommends thoroughly documenting an audio network in a spreadsheet for easy reference and troubleshooting. We have developed a template you can ...

Right angle transmitter to guitar cord
October 11, 2019

Yes, we offer both the WA304 and WA307. You can order one from our Parts Department at 800-516-2525.The WA304 will work with the following bodypacks: ...

Why does the AES67 tab not show up?
October 9, 2019

Please try the following: Try toggling "Use Shared Dante Interface" in Dante Controller's Choose Interface window. This is found by clicking the "C ...

Dante Networks and IGMP Snooping
October 9, 2019

Dante enabled devices can exhibit communications issues with switches that use IGMP (Internet Group Protocol Management) Snooping if the switch is not ...

Route AES67 streams to MXA910 AEC Reference In
October 9, 2019

How to Route AES67 streams from QSC Core to the MXA910 AEC Reference In AES67 is a networked audio interoperability standard that enables communicati ...

Antenna Distribution - 4 rooms, 8 antennas
October 8, 2019

For multiple room coverage, use passive combiners. Since they do not require power and are typically compact, they can be located wherever necessary. ...

Enterprise Network Troubleshooting Checklist
October 8, 2019

Shure Network Audio Devices have a number of specific requirements in order to operate correctly. This FAQ is intended to help Enterprise Network Admi ...

Selecting bands/channels for new wireless systems using Wireless Workbench 6 tutorial
October 7, 2019

If you are only needing a few channels, often the online Frequency Finder can be used to determine which band to purchase. For larger wireless setups, ...

PA421A or PA821A as a receiving antenna combiner
October 7, 2019

Yes, this concept will work. Note that the PA421A and PA821A were designed to combine transmitter outputs which provide far stronger RF signals than ...

Dante and AES Clocking In Depth
October 7, 2019

What is clocking? Clocking is a critical part of all digital audio systems. A device's clock is the part that ensures that audio plays back in time a ...

Coordinate existing wireless using Wireless Workbench 6 tutorial
October 7, 2019

The Wireless Workbench 6 (WWB) software can be used to coordinate frequencies for your systems. Wireless Workbench 6 can be downloaded for free and wo ...

Configuring SG300 Switch for Shure devices and Dante
October 7, 2019

The following guide is designed to help you configure your Cisco SG300-series network switch for Dante and AES67 networks. Before You Begin Ensure ...

MV88+ with iPhone while charging
October 7, 2019

Yes. The method we’ve found that works best should be done as follows: Plug MV88+ directly into your phone and configure the mic in the Motiv ...

No devices showing in Web Discovery App
October 7, 2019

Shure Web Device Discovery uses Bonjour to locate and display Shure devices with a browser-based user interface. Note that some Shure devices includin ...

Configuring DGS-1210 Switch for Shure devices and Dante
October 7, 2019

The following guide is designed to help you configure your D-Link DGS-1210 network switch for Dante and AES67 networks. Before You Begin Ensure th ...

What does each SW6000 module allow me to do?
October 1, 2019

Software Modules include: SW6000-CAA Conference Administrator Application, SW6000-CUA Conference User Application, SW6000-ADV-50 Advanced Meeting Mana ...

What are the different modules of SW6000?
October 1, 2019

SW6000 is configurable with several different SKU’s. They are: SW6000 Conference Meeting Management Software (includes one SW6000-CAA Confere ...

What does SW6000 allow me to do?
October 1, 2019

SW6000 allows for conference and meeting configuration with MXC or DCS6000 conference systems. Popular functionality includes:  Microphone man ...

Multicast and IGMP In Depth
September 27, 2019

You might have heard that some Dante and AES67 networks rely on Multicast and IGMP to function properly. But what exactly is Multicast and IGMP, and h ...

IP Addresses and Subnet Masks
September 26, 2019

IP Addresses and Subnets can be confusing at times, especially when using IP Address ranges which are less common. This guide will help you understand ...

USA Tour - best wireless frequencies for all cities
September 25, 2019

Using a wireless microphone system on a nationwide tour is challenging due to the lack of dedicated, nationwide spectrum in the United States. Shure's ...

Shure Discovery Application will not open the Shure device GUI
September 23, 2019

The Discovery Application (based on Bonjour) will discover Shure devices even if they are not on the same subnet as the computer running the Discovery ...

MXA910 External LED Control for Mute Status using Command Strings
September 19, 2019

The MXA910 receives logic commands over the network. Many parameters controlled through the web application can be controlled through a third party co ...

What is the distance factor of a microphone?
September 19, 2019

The Distance Factor of MicrophonesThe Distance Factor, a technical characteristic of microphones, is often misunderstood. In brief, a directional micr ...

Twinplex ear mount
September 18, 2019

A few of you have asked whether we sell the "ear rig" that you see in some of the theater images for TwinPlex, models TL45, TL46, TL47, TL48 ...

Outdoor antenna for UHF wireless systems
September 18, 2019

Yes, there are outdoor weather resistant antenna that may be used for UHF wireless microphone systems:Winegard and others makes outdoor antennas suita ...

SystemOn and Crestron Room View
September 10, 2019

SystemOn could be an adjunct product to Crestron Room View.Room View gives high level status information about facilities and resources. The Shure sof ...

MMCX Connector Definition
September 10, 2019

MMCX = Micro Miniature CoaXial connector.  The connector on the earphone cable is a male plug with a custom plastic overmold. This connector ...

P-popping with MX gooseneck mic
September 10, 2019

The "P-popping" is called a plosive;  it originates from a blast of air that hits the mic element.   The "S&qu ...

Nm displayed on UR4D+ LCD screen
September 10, 2019

Nm indicates that the bodypack is at "Normal" RF power level. It is possible to switch the bodypack to a high powered mode, and then the dis ...

"*" after version number on Axient device
September 10, 2019

An "*" after the version number indicates that there is a problem with the firmware in the device. Use Shure Update Utility to update the f ...

What does "Beta" mean?
September 10, 2019

Beta is the SECOND letter in the Greek alphabet. The Beta 58 was/is the SECOND (improved) version of the SM58.The term Beta evolved into an entire lin ...

Wiring an XLR or 1/4" TRS connector to a RCA connector
September 10, 2019

Please give us technical details on the two devices you are trying to connect. For example, if you are trying to connect a microphone directly into th ...

Meeting system for the hearing impaired
September 10, 2019

The SCM810 is a fine choice, but it does not limit the number of talkers to only one. It turns off any mic not being spoken into. This keeps the numbe ...

Two MX202 Mics in parallel
September 10, 2019

When two mics are Y-ed together, there is a 6 dB drop in level. The complaint of "not enough output" could mean two different things. It cou ...

KSM32 with Korg device
September 10, 2019

For the KSM32 to operate, the Korg must: 1) supply 48 volts of phantom; 2) have a female XLR connector as the mic input; 3) have a mic input that is b ...

What does "Frequency Synthesized" mean?
September 10, 2019

"Frequency synthesized" means the operating frequency is not controlled by a crystal, but synthesized by an electronic circuit, typically a ...

KSM32 sounds thin when used a few feet away
September 10, 2019

The "warmth" you hear when using the KSM32 up close is called proximity effect. It is a natural characteristic of directional microphones. M ...

What is Phantom Power?
September 10, 2019

Phantom power is used with condenser microphones. It is called phantom power because there is no obvious external power supply for the condenser mic; ...

What does a XLR connector look like?
September 10, 2019

Yes. The female XLR has three holes; the male XLR has three pins. It is the standard connector in the professional audio field.  ...

PSM sibilance
September 10, 2019

There is no reason that the wireless system would be more sibilant. Make certain the high frequency boost switch is in the same position on both syste ...

Where do SCM262 mic inputs emerge?
September 10, 2019

The mic 1 input goes to both the left and right outputs. The mic 2 input also goes to both the left and right outputs. If you want mic 1 to just go to ...

Microphone popping MX400S series
September 10, 2019

Any miniature condenser mic like the MX400 series will pop due to the small size and very small mass of the mic diaphragm. Popping problems are inhere ...

"Unable to open COM port" error message
September 10, 2019

Many laptops come with the com port disabled. Make certain your laptop has the com port enabled. If you have the Palm Pilot hot sync software run ...

Moisture and condenser mics
September 10, 2019

Typically, light condensation like you describe will not be a problem. Moisture could cause a problem is if it is on the diaphragm. If moisture is on ...

Where can I get a second wireless transmitter?
September 10, 2019

No problem! Simply buy the guitar wireless system of your choice and ask your Shure dealer to order a second transmitter on the same frequency.Any Shu ...

Voice Pop in MX412 on "P"s
September 10, 2019

Hopefully you have tried the A99WS windscreen. It is a fairly large windscreen but does an excellent job of reducing popping noise. When using windscr ...

How do I connect a VP88 to a portable recorder?
September 10, 2019

Using the VP88 with Portable Stereo RecordersDue to their small size, many portable stereo tape recorders include microphone inputs that utilize 3.5 m ...

Why did Shure use the old "circle-S" logo on the KSM32?
September 10, 2019

The logo on the back of the microphone is Shure’s logo from the 1930s. We went back in our archives and found the first hand drawing of the logo ...

What is an "embossed" diaphragm?
September 10, 2019

What does “embossed diaphragm” mean?The KSM32 capsule implements an embossed Mylar™ diaphragm. The embossing process creates tiny ra ...

Meaning of 'ERROR 1' on U4D Display
September 10, 2019

When ERROR 1 is displayed in the LCD panel of a U series wireless, it means that during power up a problem was detected in the software that controls ...

Multiple X2U or Motiv devices into one computer
September 5, 2019

It depends upon the configuration of the Mac computer. The MV5, MV51, MVi, and X2U act as USB audio devices. Contact Apple to find out about "ag ...

OEM Models: DY, CA, CB, CM, CR, GR Microphones
September 5, 2019

A DY model (and other such models) were sold to another manufacturer that packaged the Shure microphone with its product, such as a tape recorder, a t ...

UA864US as a PSM transmitting antenna
September 5, 2019

The UA864 is likely not the best option for this though it can technically be used it eh following conditions are met: UA864US gain switch is ONLY se ...

M77 phonograph cartridge for Rowe-Ami jukebox
August 30, 2019

Typically, the red wires will connect to L and R (Left channel hot and Right channel hot). The black wires typically connect to LG and RG (Left channe ...

Replacement phonograph stylus for M70B
August 30, 2019

The N70BX stylus will not fit in the M70B. You must use the N70B stylus. ...

V15 lll-B1 Magnetic Phono Cartridge
August 30, 2019

The V15 Type III Tracking force: 0.75 to 1.25 grams Frequency range: 10 to 25,000 Hz Channel separation db: 28 dB at 1,000 Hz Mounting hole separa ...