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Online Shop - UK only: What happens if I have received a defective item?


We're very sorry - this should not have happened, but don't worry. We've got you covered!Every Shure product comes with a 2-year warranty. Within this ...

Online Shop - UK only: How long does it take to process my refund?


The returned merchandise will be inspected when it arrives at the warehouse. When all is confirmed, we will transfer the amount payable back to your b ...

Online Shop - UK only: How can I return my item?


We're sorry you feel you'd like to return your product. You may return anything bought in our web shop and cancel the original sales contract as long ...

Can I use standard GLX-D Systems with the new GLX-D Advanced systems?


If you are not using the Frequency Manager, then the GLXD4R receiver operates similar to a GLXD4 receiver. In that case, follow the guidelines and bes ...

I have two channels of GLX-D Advanced. Is the Frequency Manager necessary?


No. When running two channels we recommend using the UA221-RSMA antenna splitter to split the incoming antenna signal to the two receivers ...

GLX-D Advamced: What is the difference between Group A and B?


Group A is optimized for low latency (4 ms), ideal for a channel count of 6 systems, maximum 9.Group B has a higher stability and a higher latency (7, ...

Twinplex ear mount


A few of you have asked whether we sell the "ear rig" that you see in some of the theater images for TwinPlex, models TL45, TL46, TL47, TL48 ...