Online Shop - UK only: What happens if I have received a defective item?

Date Updated: August 12, 2019 FAQ #5588
Question:
Online Shop - UK only: What happens if I have received a defective item?
Answer:

We're very sorry - this should not have happened, but don't worry. We've got you covered!

Every Shure product comes with a 2-year warranty. Within this period - just inform us about the problem and we'll find a solution!

If there's something wrong with a product we'll fix that at no cost for you!