Looking for tips and tricks to get the most out your audio gear? Do you want to learn key concepts in audio, networking, and DSP? Need to stay on top of technology and industry changes? Or are you looking for online AVIXA CTS training credits you can take at any time and use right away on the jobsite?

 The Shure Audio Institute offers a variety of free eLearning courses, webinars, tutorial videos and online certification programs you can take on demand and on the go.

Sign-in to your learning portal to start learning in your local language about new products, their applications and best practices for getting the most out of the Shure portfolio.

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Online Learning

Microflex Complete Wireless Technical Enablement Training 

This course provides an in-depth overview of the functionality, setup and configuration of the Microflex Complete Wireless system. Get the overview on features and benefits, about MXCW`s typical application and use cases. Learn about the hardware components (their mounting, interconnection and basic configuration) and software functionality (advanced configuration through the browser-based GUIs). 

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Microflex® Advance™ Microphones

This technical training series covers the Microflex® Advance™ Microphones. You will learn the key information needed to install, configure and operate the microphones, audio networking interfaces, and DSP to enable high-quality audio for meetings and conferences. This training covers Designer Software and is comprised of the following courses:

  • Networking for Shure DSP and Audio Interfaces
  • MXA310 Table Array Microphone Technical Enablement
  • MXA710 Linear Array Microphone Technical Enablement
  • MXA920 Ceiling Array Microphone Technical Enablement
  • MXA Network Mute Button Technical Enablement

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IntelliMix Room – Technical Enablement 

This course provides technical training to those specifying and installing IntelliMix Room, configuring an AV system with IMX Room as part of it, and technically supporting the software product in the after sales process. 

The course is divided into 6 modules and has 6 How-to-videos embedded. 

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IntelliMix P300 - Technical Enablement Training 

This course provides a detailed view of the features and functions of the IntelliMix® P300 Audio Conferencing Processor and the ANIUSB-MATRIX. It includes descriptions of both devices and a comparison of their functionality and intended applications. 

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This technical training series covers the Stem Ecosystem, a solution used to create, manage, and scale collaboration space audio for an effortless experience in any room. The material is available as microlearning training covering the following products: 

  • Stem Sales  

  • Stem Ecosystem Platform  

  • Stem Speaker  

  • Stem Wall  

  • Stem Table  

  • Stem Hub  

  • Stem Control  

  • Stem Ceiling  

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Designer How to Videos 

The Designer How to Videos have been created to assist you with the setting up the location, designing audio coverage, signal flow and pushing data to live devices. Each video takes you through a step-by-step process for that topic area. 

Video 1 – Designer Software Overview 
Video 2 – Designer Routing and Optimization 
Video 3 – Designer Coverage Map 
Video 4 – Designer Presets 
Video 5 - Designer Room Settings 
Video 6 - Designer Deploy 
Video 7 - Designer Collaborate

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Certifications Update

The Shure Audio Institute (SAI)  takes its certification to the next level and announces a new advanced program for Integrated Systems. It consists of a series of in-person, hands-on workshops covering technical sales and support, from how to respond to an RFP to how to setup, configure and troubleshoot Shure systems and solutions. 

More details from Shure

The topics covered in the course include: 

  • Technical Sales Workshop: Learn how to respond to RFPs by creating a complete sales list for project solutions in a tender process. With guidance from Shure, determine how to select the right products to match the functional requirements described in the tender. You’ll use existing online tools and source additional information as well as gain an understanding of the different software license types for respective software (and hardware, where applicable) products. 

  • Technical Support Training Workshop for Microflex® Ecosystem Solutions: Learn how to setup, configure, and troubleshoot hardware and software components of the Microflex Ecosystem portfolio including: Microflex Advance, IntelliMix P300, MXN5-C Networked Loudspeaker, IntelliMix® Room and Designer. 

  • Systems for Conferencing and AV Conferencing Workshop: Discover how to install and deploy single and multiple frequency setups of Microflex Wireless and Microflex Complete Wireless, which are best suited for the Conferencing and AV Conferencing applications. 

  • Corporate Wireless Microphone Systems Workshop: Understand how to setup and configure single and multiple frequency/room setups of the most common wireless microphone systems in the integrated systems portfolio, including ULX-D, Axient® Digital and Microflex Wireless, using software tools such as Shure Update Utility, Wireless Workbench® and Audinate Dante® Controller. 

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See our Certifications page on the Group Keys.

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Video Tutorials


In this video, we’ll take a tour of the back panel of the Axient Digital receivers. We’ll show the panel for a quad receiver, which shares most of…