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App
1.6.1

Improvements

  • Bug fixes

Known Issues

  • The FPS and resolution combinations available for selection will vary based on the user’s phone.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

App
3.1.0

New Features

  • Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

  • Bug Fixes

Known Issues

  • For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
    • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

  • User Guide
  • Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)
App
3.1.0

New Features

  • Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

  • Bug Fixes

Known Issues

  • The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
  • The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

  • User Guide
  • Supports iPhone 6S and later – iPad and iPod Touch are not supported.
  • Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).
Firmware
1.0.7

Initial Release

Notes

  • User Guide
  • Firmware updates for AONIC 40 Wireless Noise Cancelling Headphones are available in the ShurePlus PLAY app for iOS and Android
App
3.5.0

Improvements

  • VoiceOver improvements
  • Bug fixes

Known Issues

  • A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

Firmware
9.4.0

Release notes cover the following models:

  • MXC605/605-F
  • MXC615
  • MXC620/620-F
  • MXC630/630-F
  • MXC640
  • MXCIC
  • MXCMIU
  • MXCSIGN
  • DIS-CCU
  • AO6004
  • DC5900F
  • DC5980P
  • DCS6000 legacy conference and interpreter units

Important

  • This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
  • Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
  • The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

  • MXCIC
    • Option to select microphone (headset or gooseneck) at headset insertion
  • MXC640
    • ‘Chairman' changed to 'Chairperson'

Bug Fixes

  • MXC640
    • Interpreter channels are not updating
    • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
    • Voting result is wrong with large voting weight
    • Wrong vote conclusion is shown after entering votes manually from CUA
    • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
    • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
    • Keeps showing delegate speech time after switching to group speech time
  • MXCIC
    • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
  • MX605
    • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

  • MXC and DCS 6000 firmware files are packaged together in the same release file.
  • To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
    • SW6000 v9.2 or later
    • Shure NFC Programming App 1.0.3
Software
9.3.2

Important

  • This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 are not supported)
  • This version is compatible with SW6000 Software License file v1.7 only
  • No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
  • A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

Bug Fixes

  • CUA
    • Using manual speech time with a chairperson set to have no speech time ‘no speech time limit’, the  manual speech time is removed, if the chairperson is switched on/off
    • If speech time is in use and paused from the speech time control – the last speaker list is cleared.
    • Using the CUA Microphones screen with Speech Time extension control open. If user selects a delegate on the speaker list and use the speech time extension control to alter speech time for the delegate, the selection on the speakers list will jump to the topmost user in the list
  • CUI
    • Webservice – the start/stop meeting data does not contain a web_id even when one has been supplied during a webservice ‘PrepareMeeting’ call.
  • CAA
    • Editing users in the user table and adding a group while editing a user does not add the group to the database.

Notes

  • To operate MXC devices with SW6000 version 9.3, see the following list of minimum software and firmware versions:
    • MXC firmware release 9.2 or later
Software
9.4.0

Release notes cover the following models:

  • MXC605/605-F
  • MXC615
  • MXC620/620-F
  • MXC630/630-F
  • MXC640
  • MXCIC
  • MXCMIU
  • MXCSIGN
  • DIS-CCU
  • AO6004
  • DC5900F
  • DC5980P
  • DCS6000 legacy conference and interpreter units

Important

  • This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
  • Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
  • The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

  • MXCIC
    • Option to select microphone (headset or gooseneck) at headset insertion
  • MXC640
    • ‘Chairman' changed to 'Chairperson'

Bug Fixes

  • MXC640
    • Interpreter channels are not updating
    • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
    • Voting result is wrong with large voting weight
    • Wrong vote conclusion is shown after entering votes manually from CUA
    • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
    • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
    • Keeps showing delegate speech time after switching to group speech time
  • MXCIC
    • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
  • MX605
    • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

  • MXC and DCS 6000 firmware files are packaged together in the same release file.
  • To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
    • SW6000 v9.2 or later
    • Shure NFC Programming App 1.0.3
App
1.5.1

Important Bug Fix

  • Version 1.5.1 is now available. This version prevents Shure AD610 crashes when the app is on the same Wi-Fi network as a Shure ADX5D with a synced ADX transmitter connected to a Shure AD610 via ShowLink Network Mode.  
  • If you have version 1.5.0 installed (as indicated in Settings under Build), please visit the App store to download the latest version.  

Known Issues 

  • When in demo mode, only the transmitter RF power level label updates, but not the value in mW.
  • Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices.
  • In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
    • Workaround: Go back to the list view and re-enter the detailed view. 
  • In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D.
    • Workaround: Close and re-launch the application

Notes 

  • User Guide 
  • Compatible with iPhone, iPad, and iPod touch running iOS 15, iOS 14, and iOS 13.
  • Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended supported versions: 
    • Axient Digital 1.3.26
    • AD610 1.3.27
    • ULX-D 2.4.25
    • QLX-D 2.3.24
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.2 (Mac) / 2.6.1 (Windows)
    • Wireless Workbench 6.15.0
Software
1.2.1

Improvements

  • Support for Apple Silicon Macs
  • Bug fixes

Notes

  • MV7 User Guide
  • Compatible operating systems:
    • Windows 7, 8.1 and 10 (64-bit versions)
    • Intel-based Macs: Mojave, Catalina and Big Sur
    • Apple Silicon Macs (M1): Big Sur
    • *If you are unsure what type of Mac you have, you can learn more here
  • This version of ShurePlus MOTIV Desktop is compatible with the following firmware versions:
    • MV7 1.2.13
    • MV88+ 1.1.13