Collection of Wireless Troubleshooting Links

FAQ #4264 Updated April 16, 2018

Question:

I'm having problems with my wireless microphone. Are there any general troubleshooting tips?

Answer:

Wireless troubleshooting is difficult when on site. Via telephone, it is even more difficult. Via email or chat, it is nearly impossible. The root issue is that there are multiple variables which affect wireless microphone installations; these variables can change over time, and will change based on the location. To assist in narrowing down the causes, please read carefully each hint and suggestion below; one never knows in which link the solution may be waiting. Using the process of elimination, the underlying problem or problems can often be uncovered.

Seven Common Reasons for Wireless Mic Problems

Five Mistakes to Avoid When Using Wireless

Troubleshoot wireless mic dropouts

Wireless Troubleshooting Hints

Conversation at a Loud Party and Wireless Microphones

Scan function - Recommended Method

Antenna Set Ups and Systems for Wireless

Interaction of PSM Transmitter and Wireless Mic Receiver

RF Spectrum Analyzer

If none of the above resolves the issue, contact Shure Service/Repair to have the wireless system examined/repaired. In the United States, Shure Service/Repair may be reached at: 800-516-2525.

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Wireless Systems

Contact Information

Telephone: (800) 516-2525

Fax: (847) 600-8686

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