ShurePlus Channels

Channels Mobile App for iOS and Android

ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.

Download ShurePlus™ Channels

Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.

ShurePlus Channels - iOS

Version 1.6.1 | View All Updates

Download on the App Store

ShurePlus Channels - Android

Version 1.6.2 | View All Updates

Get it on Google Play

Videos

ShurePlus™ Channels Videos

Reviews

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AD4Q

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AD4D

Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

ULXD4Q

Quad-Channel Digital Wireless Receiver

Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.

ULXD4

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ULXD4D

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ULXD4D-GV

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ULXD4-GV

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Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

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Documentation

Release Notes

Version 1.6.1(ShurePlus Channels - iOS)

Improvements

  • New hardware support

Known Issues 

  • The transmitter count on the Transmitters tab is not updated dynamically in channels details view on AXT400 devices
    • Workaround: The transmitter count in the on-screen navigation is updated
  • ADX5D takes a few seconds longer to discover than other networked Shure devices

Notes 

  • User Guide 
  • Please report problems and submit general feedback through the app
    • Settings > Help > Send Feedback
  • For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
  • We recommend using devices and WiFi access points that support WiFi 6 or later.
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”. 

Compatibility

  • Compatible with iPhone, iPad, and iPod touch devices running iOS 15 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
    • Axient Digital 1.4.10
    • AD600 1.0.39
    • Axient 2.1.41
    • PSM1000 1.8.6
    • QLX-D 2.6.2
    • SLX-D 1.1.2
    • UHF-R 1.171
    • ULX-D 2.7.6
    • SBC220/240 Two-bay Chargers 1.4.7
    • SBC250/450/850 Networked Charging Stations 2.7.3
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.8.3
    • Wireless Workbench 6.15.4 or 7.0.0

Version 1.6.2(ShurePlus Channels - Android)

Improvements

  • New hardware support

Known Issues

  • ADX5D may take several seconds longer to discover than other networked Shure devices
  • In certain cases using Quadversity mode on AD4Q, the "New Frequency" option is not displayed dynamically on the Frequency picker 
    • Workaround: Refresh or close and relaunch the application
  • In certain cases when identifying multiple channels or devices, Inventory items may not load completely, and users may be unable to navigate to the detailed view
  • When using ULXD4Q in audio summing mode, audio LEDs in the application do not match the hardware’s front panel during audio overload
  • Axient and Axient Digital devices managed by an AXT600 with no new frequencies available will show an enabled “New Frequency” button when the button should be disabled
  • When using wired Ethernet with certain Android phones running Android 12, the connection is not always detected automatically
    • Workaround: Reinsert the ethernet adapter, then close and relaunch the application, or simply disable the Wi-Fi
  • Occasionally on Samsung Note 20 and S20 Ultra phones, the channels in the list view do not appear
    • Workaround: Close and relaunch the application

Notes 

  • User Guide
  • Please report problems and submit general feedback through the app
    • Settings > Help > Send Feedback
  • For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • We recommend using devices and Wi-Fi access points that support Wi-Fi 6 or later.
  • Wired Ethernet connection has been tested with the following adapters:  
    • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
    • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
    • Nonda USB-A to USB-C Adapter 
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.

Compatibility

  • Compatible with Android 12 or later. We can’t ensure compatibility or full-feature functionality with older operating systems. 
  • Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
    • Axient Digital 1.4.10
    • AD600 1.0.39
    • Axient 2.1.41
    • PSM1000 1.8.6
    • QLX-D 2.6.2
    • SLX-D 1.1.2
    • UHF-R 1.171
    • ULX-D 2.7.6
    • SBC220/240 Two-bay Chargers 1.4.7
    • SBC250/450/850 Networked Charging Stations 2.7.3
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.8.3
    • Wireless Workbench 6.15.4 or 7.0.0

Comparable Products

Wireless Workbench puts a full suite of RF spectrum management tools in one place to give you full command of your compatible wireless devices.