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Technical differences between ULXD, QLXD, PGXD, and GLXD

Frequency Band PGX-D: 902-928 MHz* GLX-D: 2.4 GHz QLX-D: 176-216, 470-928 MHz* ULX-D: 176-216, 470-928 MHz* *Country Dependent Maximum Simultaneous Systems Under Optimal Conditions PGX-D: 5 GLX-D: 4 GLX-D Adv...


Understanding Dante Flows

In order to answer this question, it's important to understand the concept of Dante flows. Whenever an audio channel is routed from one Dante device to another, a "flow" is created. Each Dante flow can contain up to 4 audio ...


ULXD v2 Firmware Update and Issues

IMPORTANT ULX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version. New...


ULXD Antenna Cascade

The recommendation is two units.  This applies to the ULXD dual receiver (ULXD4D) and the ULXD quad receiver (ULXD4Q).  The antennas connect into receiver unit #1 and cascade into receiver unit #2. The cascaded uni...


Disqualified Network Switches for Shure Dante Devices

In addition to the network switches mentioned in Audinate’s “list of incompatible, unmanaged switches with Energy Efficient Ethernet,” the following switches are not compatible with Shure Dante enabled devices. Netgear All ProSaf...


Firmware Update for ULX-D transmitters

You can update ULXD1 and ULXD2 transmitter firmware in the field.   First, make certain that the receiver firmware is the same as the transmitter firmware that is being hosted in the receiver so the proper ver...


QLX-D and ULX-D Network Scan

No. QLX-D receivers linked as network can do a network frequency scan; same for linked ULX-D receivers. But a network frequency scan will not work for QLX-D receivers linked to ULX-D receivers


ULX-D and QLX-D Automatic Gain Ranging

ULX-D and QLX-D utilize digital radio transmission that provides superb audio quality and robust RF performance.  Among the unique features is Automatic Gain Ranging - a most useful function for the user.  In the w...


Four UA864 or UA870 with a ULXD receiver

Sometimes, in a wireless mic installation it is necessary to combine antennas from multiple rooms, such as shown at: Antenna Distribution - 2 rooms, 4 antennas There was an issue (now resolved) when connecting...


Wireless microphones for conference rooms

Our QLXD, ULXD or MXW series would be appropriate for your application.  Next, you need to determine which type of microphone you want. If you want a boundary microphone, look at the MXW6 with the MXW wireless system, o...


Wireless system for bass guitar

For bass guitar, we recommend the QLXD, ULXD, PGXD, or GLXD system. These digital systems have excellent frequency response for bass or guitar.   However, make certain to audition any wireless system before you buy i...


ULX-D Crestron/AMX Control Strings

The ULXD6, ULXD8, SBC850, SBC450, ULXD4, ULXD4D, and ULXD4Q can be monitored and controlled via a control system, such as AMX, Crestron, or Extron. Below is a PDF of the command strings. The AMX/Crestron can control and...


Antenna tip color for bodypacks

Tip Color Frequency Range UR Frequency Band Axient Digital Frequency Band Model Yellow 470 - 530 MHz G...


RF distribution and antennas for ULX-D

See our online Wireless Accessory Wizard. See this book for best installation and design practices: Antenna Set-up for Wireless Systems


What is Dante?

Dante is a digital audio networking protocol developed by Audinate, an Australian company.  A selection of Shure products incorporate Dante to provide a mechanism for distributing digital audio. Dante allows multiple ch...


WWB6 ports and protocol information

AXT400, AXT600, AXT610, AXT630/631, AXT900, P10T, ULXD4, ULXD4D, ULXD4Q, AD4D, AD4Q, AD610, SBRC, SBC220, SBC240, SBC840, SBC840M - Main processor Port TCP/UDP Protocol Description ...


ULXD Dual and Quad Receiver - Latency

The design goal of the AVB working groups was a maximum latency 2ms; this assumed less than 7 switch hops.  The working groups were able to achieve that goal, mostly, but found some unusual cases were the 2 ms...


Will a QLX-D transmitter work with a ULX-D receiver and vice versa?

Yes, but both devices must have the same operating frequency band, such as G50.  Group and Channel settings within the frequency band are the same for ULX-D and QLX-D. The Group and Channel number for each device have t...


QLX-D networked to ULX-D and sharing the same frequency band

No. The network scan only works on QLX-D receivers within the same band. It does not work with networked QLX-D and ULX-D even if they are in the same band.


Shielded ethernet cables when networking the VHF version of ULXD or QLXD

Yes. Use shielded ethernet cables. The use of shielded ethernet cables is always a good idea, but when connecting ethernet cables to VHF band receivers, it becomes very important.  Unshielded ethernet cables unintention...


Sync issue with our ULX-D transmitter

ULXD systems don't typically "lose" sync in that the IR sync sendd the frequency information (and additional presets) to the transmitter and, once done, the transmitter is supposed to remember that setting.&nbs...


ULX-D High Density Mode

High Density mode creates additional bandwidth for more channels in crowded RF environments. Frequency efficiency is optimized by running at 1 mW RF transmit power and narrowing the modulation bandwidth, allowing for the channel ...


ULXD4D - Dante

This should be possible. There isn't any limitation in the ULX-D that would prevent you from routing the signal to multiple destinations. It's possible that there is something in your Dante Controller settings that is preven...


WWB6 Unable to Recognize ULX-D receiver

After checking that the network configuration is correct, it is possible that a mismatch in the firmware version of the ULX-D receiver and the required firmware version for interoperability with Wireless Workbench 6 software is p...


ULX-D battery meter for NiMH batteries

Note that posting a specific chart and having it be accurate is difficult with NiMH batteries since the battery life per charge can change over the life of a given battery.  Unlike Alkaline batteries which is a one...


ULXD Interference Sources in the 900 MHz Band

In the United States, the ULXD-X52 operates in the 902 to 928 MHz band.  Though this band is not used for broadcast TV, the 902 to 928 MHz band is used for other non-licensed wireless devices; the band is not reserved o...


Extra Battery Terminals ULXD1, P9RA, P10R, UR5

The extra contacts only support functionality of the optional SB900A Li-ion rechargeable battery pack. The battery microcontroller communications terminal (on the left) provides the "time remaining" information tha...


QLX-D and ULX-D with electric guitars

Some guitars (and other instruments) with poorly shielded or poorly grounded internal preamps / electronics can be susceptible to noise into the audio path if used with ULXD and QLXD. This is caused by a radio frequency component...


ULX-D monitoring

1) Your method of a simple headphone amp connected to the Cue bus could work rather nicely.  Another method that may work involves DANTE digital audio.  This is built into the ULXD4Q Quad Receivers.  ...


Carrier for two AA Cells / Batteries

This accessory secures two AA cells (batteries) into the battery compartment of the ULXD1, PR9RA, P10R, and UR5.  Some brands of AA cells have slightly smaller dimensions than others. This plastic carrier properly positions ...


ULX-D Receiver asking for a password

This is a sign of a defective receiver in need of repair. The firmware is likely corrupt and this cannot resolve in the field. The ULXD receiver must be sent in to Shure Service for repair/replacement.


Transmitter Polarization LHCP or RHCP on UR2, ULXD, and Axient analog handhelds

Unfortunately, there is probably not a clear answer to your question.   Wireless microphone transmitters use all sorts of schemes for antennas.  In addition, the transmitters, and hence the antennas, are ...


ULXD4D or ULXD4Q with a guitar amp or guitar effects

Yes, the ProRMP offered by the Radial Engineering.    http://www.radialeng.com   Although the ProRMP stated use is for "re-amping", it works with the ULXD4D or ULXD4Q which do not have ¼...


ULX-D in the 900 MHz band

Introduction date:  July 2015 Frequency band X52 (902 - 928 MHz) for North America, Central America, and South America except Brazil Frequency band X53 for Brazil (902 - 908 MHz and 915 - 928 MHz) * This ...


ULX-D transmitter FPGA error

If the unit is in the G50, H50, J50 or L50 band, there should be a way of reviving this unit. In short....we will be reverting the firmware of the receiver to a previous version(1.5.6) while leaving the current transmitter firmware...


ULXD4D Audio Output Issue

The other setting that could cause this would be if the unit was in Frequency Diversity mode. Navigate to Device Utilities, then Frequency Diversity, and make sure it is set to "Off." That should be the default state, b...


ULX-D receivers with identical MAC addresses

A small quantity of ULXD4D and UXLD4Q receivers were shipped in late-summer of 2014 with identical Dante MAC addresses. This can cause networking issues when attempting to utilize these receivers as part of a larger Dante audio n...


Multiple ULX-D encrypted transmitters linked to one receiver

There is a firmware update to ULX-D that allows pairing multiple transmitters to a single receiver with encryption enabled. Firmware version 1.4.14 added this functionality. Go into the Encryption menu and set it to &qu...


Shure / Countryman mics with QLX-D or ULX-D

The answer is "yes" for ULX-D or QLX-D according to Shure wireless product management.


ULX-D and Ethersound

Sorry, the ULXD is not compatible with Ethersound.   ULXD Dual and Quad receivers feature only Dante.


ULX-D Dante Connection to Symetrix Device

http://www.symetrix.co/wp-content/uploads/2013/11/Shure-Dante-Series-Wireless_11-2013.pdf


ULXD1 transmitter with new battery frame

To improve the quality, reliability and durability of the ULXD1, Shure instituted a new battery frame design that was first employed with QLX-D.  The new frame eliminates potential battery contact issues when using...


ULX-D on Corporate Network - Troubleshooting

Based on the problem description in your inquiry, we suspect that the supporting corporate network has certain communications blocked, which is causing the anomaly. It will likely be necessary to engage the assistance of the IT d...


ULXD2 Battery Door Part

Shure part #95A15842. Description: AA Battery Adapter for Shure ULXD2 handheld transmitter.


Band-limit my wireless mic to be compliant with the 2020 regulations?

You can permanently band-limit your devices to operate in permitted bands per the new FCC regulations using the U.S. 600 MHz Conversion Tool (built into Wireless Workbench) if you own any of the following, operating in the following...


ULX-D, QLX-D, AXT400, Axient Digital control with Yamaha QL and CL consoles

Yamaha CL and QL consoles can control and show the parameters for the ULXD4D, ULXD4Q, ULXD4, QLXD4, AD4D, AD4Q and AXT400. Yamaha has written up documentation on setting this up. Please refer to their documentation at: http://www....


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