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Understanding Earphone / Headphone Specifications

Understanding Earphone/Headphone Specifications Though one of the most common items in the audio chain, earphones or headphones may not always work properly. Common problems are distorted audio, low level with the volume at m...


Earphones in the Washing Machine

The odds are in your favor.  Shure earphones often survive a trip through a washing machine.  Here are the steps to take after discovering the newly washed earphones: Dry the earphones thoroughly with a soft tow...


Diminished sound in one ear of my earphones

Most likely it is due to earwax inside the nozzle or sleeve. The nozzle is the passage way for the audio signal.  The nozzle opening is very tiny.  The smallest amount of wax or moisture can cause a drastic drop in...


Removing earphone sleeves

Shure earphones are packaged with sleeves on the stems. During periods of storage and shipping, the sleeves can adhere to the stems. Given the choice between a sleeve that is difficult to remove and a sleeve that easily comes off...


How to insert and wear Shure SE earphones

These photos demonstrate the recommended way to wear the SE earphones. First, bend the cable near the earphone into a shape that will work as a "hook" to go around the top of the ear. It is best to make sure that b...


SE Earphone Cable Removal

The cable/earphone connector is difficult to remove, and designed like this on purpose. Grasp the earphone using a piece of cloth, like the T-shirt, between your fingers and the earphones.   Do the same with y...


Counterfeit (fake) Shure products

It is true. There are Shure counterfeit products being sold on the Internet and in stores. Any company that has a brand known around the world is subject to counterfeit goods; examples include Sony, Rolex, Hermes, Coach, Levi'...


Custom molds for earphones: how to, what, and where?

Custom sleeves offer the ultimate in personal fit, and in some cases offer even better sound isolation than the universal sleeves included with Shure earphones. Note that custom molds are unique to your ear canal AND unique to yo...


Sending Earphones for repair

Repair of Earphones is handled at the following locations: ASIA-PACIFIC Shure Asia Ltd., Hong Kong Customer Service +852 2893 0411 Email Form ...


Earphone model number identification by photo

Some Shure earphones have the model number laser etched into the 1/8" connector. The following photos also identify the earphones. Many earphones were available in multiple colors, so look at the style and shape of the photo...


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