Meaning of 'ERROR 1' on U4D Display

FAQ #25 Updated September 13, 2012

Question:

Please tell me the meaning "ERROR 1" on my U4D LCD display.

Answer:

When ERROR 1 is displayed in the LCD panel of a U series wireless, it means that during power up a problem was detected in the software that controls the receiver. Usually, you can press the "+" or the "-" buttons to make the ERROR 1 message go away and continue using the system without any performance degradations. If the problem found affects the operation system of the receiver, the ERROR 1 message will not go away when you press the buttons. In either case, the receiver should be sent to a Shure service department to be repaired. There is no field solution for this problem.
 

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