GLX-D Guitar System - poor tone quality

FAQ #4523 Updated July 16, 2014

Question:

I have a Shure GLX-D guitar system. It has worked great for three months. Last weekend, I was performing outdoors and my equipment got soaked by rain. The GLX-D system now has a poor, muddy tone. Is it ruined?

Answer:

Impossible to diagnose via email.  We recommend placing the GLX-D equipment near a fan and/or a dehumidifier.  Open up any compartment on the GLX-D gear.  Let it dry out well for two or three days.  If this does not solve the issue, contact Shure Service to have the GLX-D system examined.

* Two weeks later, the customer wrote back and reported that the drying scheme worked and the GLX-D was operating normally.

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