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Software
2.8.5
March 5, 2024 View All Updates

Improvements

  • New product support for MoveMic and MXW neXt 2
  • Bug fixes and performance enhancements
  • Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
  • Fixed download button error issues seen in some cases
  • Improved discovery of very old firmware versions (prior to 2017)

Known Issues

  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
    • Solution: Update to 2.0.18 version.
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    • Workaround: Retry the update or update each device individually to successfully update the devices.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon
App
1.9.1
March 4, 2024 View All Updates

Improvements

  • Support for the new Shure MoveMic
  • General bug fixes

Known Issues

  • The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

Compatibility

  • This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
  • Compatible with iPhone, iPad, and Apple Watch
App
1.9.1
March 4, 2024 View All Updates

Improvements

  • Support for the new Shure MoveMic
  • General bug fixes

Known Issues

  • The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

Compatibility

  • This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
App
3.8.0
March 4, 2024 View All Updates

Improvements

  • Support for the new Shure MoveMic
  • General bug fixes

Notes

Compatibility

  • This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
  • Compatible with iPhone, iPad, iPod touch, and Apple Watch
App
3.8.0
March 4, 2024 View All Updates

Improvements

  • Support for the new Shure MoveMic
  • General bug fixes

Notes

Compatibility

  • This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
Firmware
1.1.1
March 4, 2024 View All Updates

Initial Release

 

Notes

  • User Guide
  • Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
  • MoveMic is compatible with the following software versions:
    • MOTIV iOS 3.8.0
    • MOTIV Android 3.8.0
    • MOTIV Video iOS 1.9.1
    • MOTIV Video Android 1.9.1
Firmware
1.1.0
March 4, 2024 View All Updates

Initial Release

 

Notes

  • User Guide
  • Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
  • MoveMic is compatible with the following software versions:
    • MOTIV iOS 3.8.0
    • MOTIV Android 3.8.0
    • MOTIV Video iOS 1.9.1
    • MOTIV Video Android 1.9.1
Firmware
1.1.0
March 4, 2024 View All Updates

Initial Release

 

Notes

  • User Guide
  • Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
  • MoveMic is compatible with the following software versions:
    • MOTIV iOS 3.8.0
    • MOTIV Android 3.8.0
    • MOTIV Video iOS 1.9.1
    • MOTIV Video Android 1.9.1
Firmware
6.0.38
February 29, 2024 View All Updates

Improvements

  • Enhancements to support Designer 6.0.0
  • Additional hardware support

Known Issues

  • P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
  • P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

  • User Guide
  • Command Strings
  • To operate this version of P300 with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
    • Microsoft Teams Desktop: 1.3.00.24755
    • Microsoft Teams Rooms: 4.6.20.0
  • To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
    • Designer 6.0.0
    • ANI22/ANI4IN/ANI4OUT 6.0.41
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXN5-C 6.0.17
    • MXA-MUTE 6.0.25
    • MXW 10.0.X
    • Shure Update Utility 2.8.4
    • Shure Web Device Discovery 1.2.17
Firmware
6.0.38
February 29, 2024 View All Updates

Improvements

  • Enhancements to support Designer 6.0.0
  • Additional hardware support

Known Issues

  • P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
  • P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

  • User Guide
  • Command Strings
  • To operate this version of P300 with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (macOS)
  • To operate this version of P300 with Microsoft Teams, reference the following minimum versions: 
    • Microsoft Teams Desktop: 1.3.00.24755
    • Microsoft Teams Rooms: 4.6.20.0
  • To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
    • Designer 6.0.0
    • ANI22/ANI4IN/ANI4OUT 6.0.41
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXN5-C 6.0.17
    • MXA-MUTE 6.0.25
    • MXW 10.0.X
    • Shure Update Utility 2.8.4
    • Shure Web Device Discovery 1.2.17