Software & Firmware Archives

New Features

• ADX portable device management: Use the “Portable slots” column in the Inventory to view Axient Digital transmitters slots in the corresponding receiver rows, and show or hide connected ADX transmitters as rows in the Inventory using the new “Show Portables” toggle (next to the Group by dropdown menu)
• Scans now identify known transmitter frequencies from your inventory, viewable in the exclusion list. A new setting “Ignore Spectrum from Known Transmitters” in Preferences > Coordination allows the calculator to use these known frequencies and surrounding spectrum but preserve the known channels in your inventory.
• In-app feedback: Send Shure feedback from the Help menu

Improvements

• Native support Apple Silicon (WWB is now a Universal Binary, and Rosetta is no longer required)
• Granular settings conflicts: When resolving settings conflicts between online devices and Wireless Workbench, you can select the individual properties to apply.
• Updated AD600 property panel relocates tabs under Zone Details button
• 3rd party equipment profiles and TV database info can now be updated without installing a new release of Wireless Workbench. You will see prompts when a new download is available from Shure (internet required)
• Add new frequency default behavior: When adding a new frequency using the “+” button in the coordination workspace, the device will default with “Find Best” instead of a placeholder, uncoordinated frequency (like WWB6). This prevents multiple unprepared frequency requests with the same placeholder frequency which can cause accidental errors.
• When selecting set or clear all in the Zone Management settings, a popup will ask if you wish to override your current setting to avoid accidental loss of information
• TV 37-51 are no longer shown for coordinations in the United States. The Guard Band (614-616 MHz) and Duplex Gap (653-663 MHz) are not affected and still usable.

Known Issues

• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
• While Timeline is running, no marker will display when changing FD-Override on an FD-Selection channel.
• Deploying CWS frequencies to a created virtual FD-C channel can fail in certain cases, particularly when multiple virtual devices of the same type are created simultaneously via "Add New Devices” dialog (i.e., the "Active Devices" widget is more than 1). Shure recommends creating such virtual devices one-by-one.
• When editing the two frequencies of an FD-C channel via the property panel, mixed use of the frequency and group/channel widgets on both frequencies can cause unexpected frequencies to be set for the channel. Shure recommends using only the two frequency widgets when editing both frequencies via the property panel, or using the Inventory row frequency, group, or channel widgets to edit each individual FD-C frequency.
• Merging a created virtual device that has a different transmission mode than the target online device can fail in certain cases. Shure recommends directly setting the transmission mode of the online device to match the virtual device before attempting a merge. Note that setting the transmission mode will cause the online device to reboot.

Notes

• User Guide
• WWB 6.15.X and WWB7 can be installed on the same machine but cannot run at the same time.
• The following features are no longer supported in WWB7 (customers may continue to use WWB 6.15.X if these features are required):
  • Online UHF-R control and monitoring
  • Frequency Conversion (e.g., converting a J50 receiver to J50A).
  • Import and export inventory
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Compatibility

• Windows
  • Windows 10, Intel only
  • Windows 11, Intel only
• macOS
  • macOS Monterey 12, Intel and Apple Silicon
  • macOS Ventura 13, Intel and Apple Silicon
  • macOS Sonoma 14, Intel and Apple Silicon
• To operate this version of Wireless Workbench with other Shure products, reference the following list of recommended versions:
  • Axient Digital 1.4.15
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.8.9
  • QLXD 2.7.1
  • SLXD 1.2.13
  • ULXD 2.8.7
  • SBC220/240 Two-bay Chargers 1.4.7
  • SBC250/450/850 Networked Charging Stations 2.8.6
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.5
  • ShurePlus Channels iOS 1.6.1
  • ShurePlus Channels Android 1.6.2

Initial Release

Notes

• User Guide
• Firmware updates for MV7+ are available in the MOTIV Mix desktop application, as well as the MOTIV mobile apps

Compatibility

• MV7+ is compatible with the following software versions:
  • MOTIV Mix 1.1.0
  • MOTIV Audio 4.1.0 (iOS & Android)
  • MOTIV Video 2.1.0 (iOS & Android)

Improvements

• Support for the new Shure MV7+
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7+
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Support for the new Shure MV7+
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7+
  • MV7
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

Improvements

• Support for the new Shure MV7+
• Bug fixes

Notes

• User Guides
  • MoveMic
  • MV7+
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Support for the new Shure MV7+
• Bug fixes

Notes

• User Guides
  • MoveMic
  • MV7+
  • MV7
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

Initial Release

• "Beta" release
• Manage up to five channels of recording, streaming, monitoring, and system audio inputs
• Record up to 8 hours of audio in 32-bit, 48kHz resolution
• Access recordings via system file explorer
• English is currently the only supported language in the Beta version of the app

Notes

• User Guides
  • MOTIV Mix
  • MV7+
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space
• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix

Compatibility

• Compatible operating systems:
  • Windows 10
  • macOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0.17
  • MV7 1.2.18
  • MVX2U 1.1.1
  • MV88+ 1.1.17

Improvements

• Bug fixes

Notes

• User Guide
• Shure recommends updating all PSM1000 devices in a configuration to the same firmware version
• To operate this version of PSM1000 devices with other Shure networked systems and software, see the following list of recommended versions:
  • AXT600 2.1.41
  • Axient Digital 1.4.15
  • ULX-D 2.8.7
  • Shure Update Utility 2.8.5
  • ShurePlus Channels iOS 1.6.1
  • ShurePlus Channels Android 1.6.2
  • Wireless Workbench 6.15.4 or 7.0.1

New Features

• YouTube Live integration

Improvements

• Firmware improvements for MoveMic
• General bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Firmware improvements for MoveMic
• General bug fixes

Notes

• User Guides
  • MoveMic
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.