Product Details

Features

MXWNCS4 allows handheld, bodypack and boundary transmitters to charge in one port each, and gooseneck transmitters to charge in two ports each.

Features

  • Charge status indicators: 5-segment LEDs on the unit display charge status individually for every docked microphone transmitter
  • Remote charge status monitoring: Ethernet connection to the system enables remote monitoring of battery charge status in hours and minutes via Microflex Wireless Control Software or third-party control systems
  • Easy transmitter linking: Assign docked wireless microphones to channels on an access point transceiver by simply pressing “Link”
  • Rapid charge times: Reaches 50% charge in one hour and fully charges transmitters in two hours
  • Overcharge protection: Smart recharging circuitry safeguards against battery damage and extends life cycles
Applications

Software & Downloads

Brochures

File Language Type File Size
Microflex Wireless Brochure English PDF 1.28 mb

CAD Drawings

File Language Type File Size
MXWNCS4 CAD File English ZIP 129 kb

Specification Sheets

File Language Type File Size
Microflex Wireless Specification Sheet English PDF 1.73 mb

User Guides

File Language Type File Size
Microflex Wireless User Guide

Firmware

To install firmware for this product, Shure Update Utility is required. For more information, reference the Quick Start Guide for Shure Update Utility.

Version

File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted June 13, 2018 Download PACK (1.43 mb)

These release notes cover the following models:

  • MXWNCS2/4/8 Networked Chargers
  • MXWANI4/8 Audio Network Interfaces
  • MXWAPT2/4/8 Access Point Transceivers
  • MXW1/2/6/8 Wireless Microphones

New Feature

  • AES67 support on MXW Access Points (MXWAPT) and MXW Audio Network Interfaces (MXWANI)

Improvements

  • Notifications added to the MXW control software to inform you when a firmware update via Shure Update Utility is recommended.

Bug Fixes

  • For MXW installations across multiple subnets managed by SystemOn, MXWNCS chargers discover only four microphones on the MXWNCS8 charger even though there are more than four.
  • MXW Control Software doesn't show an "Unlink" button on the Monitor tab when microphones are powered off or out of range, or when networked chargers are offline.
  • Microphones already linked to an Access Point can't link to a different Access Point without first unlinking.
  • After microphones are removed from a charger, active microphones take several minutes to appear on SystemOn and trigger false notifications.
  • Status update stops on the Scanning Session display when changes are made to the Channel Density mode (Standard to High, or High to Standard) or to the RF Coordination mode (A to B, or B to A) during a spectrum scan.
  • MXWAPT firmware updates may fail after repeated attempts using the Shure Update Utility.
    • Note: Please contact Shure Support to replace an affected MXWAPT.
  • Due to factory programming error, MXWAPT4 and MXWAPT2 access points shipped from October 2017 through March 2018 may incur frequent erratic microphone behavior indicated by a constant red blinking LED on the microphones, even when the microphones are well within range of the access point.
  • During Spectrum Scan, modifying MXWAPT configuration settings can put the device in a non-deterministic state. If configuration settings are modified during Spectrum Scan, MXWAPT must be rebooted.

Known Issues

  • When an interfering DECT device is transmitting nearby an MXWAPT, the Access Point may occasionally drop the connection to mics 1-4. To recover mic connectivity, you can reset the MXWAPT. Examples of interfering DECT devices are other MXWAPT devices that are not on the same subnet as the affected MXWAPT; however, in many cases, the interfering DECT devices are wireless headsets for wired telephones on desks.
  • SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible".

Notes

  • Crestron/AMX Control Strings
  • Quick Start Guide
  • User Guide
  • To operate MXW version 5.2.2 with other Shure networked systems, see the following list of minimum software and firmware versions:
    • SCM820 1.3.3
    • Shure Web Device Discovery 1.2
    • Shure Update Utility 2.4.2
    • SystemOn 3.0.1
File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted October 16, 2017 Download PACK (1.42 mb)

Improvements

  • Fixed an issue on the MXWANI control software that prevented channels name changes that were more than 12 characters.
  • .svn files removed from the HTML directories of MXWANI4/8.

Known Issues

  • During Spectrum Scan, modifying MXWAPT configuration settings can put the device in a non-deterministic state. If configuration settings are modified during Spectrum Scan, MXWAPT must be rebooted.
  • Microflex Wireless 5.1.26 is not supported by SystemOn version 3.0.

Notes

  • Microflex Wireless firmware version 5.1.26 does not support AES67.
  • To operate MXW version 5.1.26 with other Shure networked systems, see the following list of minimum software and firmware versions:
File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted May 17, 2017 Download PACK (1.42 mb)

These release notes cover the following models:

  • MXWNCS2/4/8 Networked Chargers
  • MXWANI4/8 Audio Network Interfaces
  • MXWAPT2/4/8 Access Point Transceivers
  • MXW1/2/6/8 Wireless Microphones

NEW FEATURES

  • High Density (HD) mode doubles the number of channels available in standard mode, with minor changes to some system features, for better system performance the presence of interference from neighboring DECT wireless devices.
  • PHS Detection and Exclusion is a new feature for Microflex Wireless installations in Japan. PHS is a mobile phone technology that shares frequency spectrum with the JDECT band used by Microflex Wireless. The new PHS Detection and Exclusion capabilities allow the MXW microphones and MXWAPTs to avoid PHS interference and deliver a consistent, reliable audio experience.

IMPROVEMENTS

  • MXW Networked Charging Stations are consistently discovered by the Shure Update Utility in order to receive firmware updates.
  • MXW devices now correctly format DHCP requests.
  • MXWAPT2 devices are now discovered by the Shure Web Device Discovery app after they are rebooted or reset to their factory defaults by a Dante controller.
  • MXWAPT and microphone wireless connection management enhancements added to deliver a consistent audio experience as mics approach the edge of a coverage area.
  • Additional MXWAPT event logging to troubleshoot complex systems.
  • Fixed an intermittent issue when MXW microphones undocked from a MXW Networked Charging Station did not start in unmuted mode when it was set to start in unmuted mode.
  • MXWAPT interference detection enhanced to better recover and maintain wireless connections to microphones when other DECT devices are present.
  • Enhanced MXWAPT task management and messaging queue procedures to fix unexpected behavior, such as blank Audio/RF meters and intermittent microphone connectivity, when microphones are repeatedly docked/undocked in a Crestron/AMX system.
  • When changing Mute Preferences for an MXWAPT, the Active/Mute LED now correctly applies the corresponding settings.
  • Fixed an intermittent issue when linked MXW microphones didn't reconnect with an MXWAPT after it exited Scan mode.
  • MXW Control Software
    • A reboot option is added to MXWAPT Device Properties.
    • Users will see a warning message when modifying RF Coordination Mode so they are aware of possible interference between devices or the potential impact on MXW microphone performance.
    • Spectrum Scanner accurately displays graphs and font sizes for all languages.
    • Duplicating Dante Channel names prevented on MXWAPT devices.
    • Invalid characters in Channel Names prevented on MXWANI devices.
    • Button and label text truncation improved for all languages.

KNOWN ISSUES

  • During Spectrum Scan, modifying MXWAPT configuration settings can put the device in a non-deterministic state. If configuration settings are modified during Spectrum Scan, MXWAPT must be rebooted.
  • Microflex Wireless 5.1.23 is not supported by SystemOn version 2.1.

NOTES

  • Microflex Wireless firmware version 5.1.23 does not support AES67.
  • Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Learn more
  • For operation of MXW version 5.1.23 with other Shure networked systems, see the following list of minimum software and firmware versions:
File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted February 16, 2017 Download PACK (1.41 mb)

These release notes cover the following models:

  • MXWNCS2/4/8 Networked Chargers
  • MXWANI4/8 Audio Network Interfaces
  • MXWAPT2/4/8 Access Point Transceivers
  • MXW1/2/6/8 Wireless Microphones

IMPROVEMENT

  • Fixed an intermittent issue in versions 4.0.6-7 where wireless microphones unexpectedly un-pair from their assigned MXWAPT channels.

KNOWN ISSUES

  • If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is 1.3.3 or higher. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
  • Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6 or higher.

NOTES

  • For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.
File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted July 06, 2016 Download PACK (1.41 mb)

These release notes cover the following models:

  • MXWNCS2/4/8 Networked Chargers
  • MXWANI4/8 Audio Network Interfaces
  • MXWAPT2/4/8 Access Point Transceivers
  • MXW1/2/6/8 Wireless Microphones

IMPROVEMENT

  • Added new frequency band Z14 (1910-1920 MHz) for Brazil

KNOWN ISSUES

  • If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
  • Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

  • For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Seewww.shure.com/faq and search on 'packet bridge'.
File Date Download Size
MXWNCS2/4/8 - Networked Charging Station See release notes Posted April 12, 2016 Download PACK (1.41 mb)

These release notes cover the following models:

  • MXWNCS2/4/8 Networked Chargers
  • MXWANI4/8 Audio Network Interfaces
  • MXWAPT2/4/8 Access Point Transceivers
  • MXW1/2/6/8 Wireless Microphones

NEW FEATURES

  • 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
  • Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
  • Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
  • Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

  • Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
  • Link/Unlink button is now available on each channel of the MXWAPT web UI.
  • When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
  • Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
  • Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

  • If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
  • Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

  • For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

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