Return Policy
If you are not satisfied with your purchase made directly from Shure Incorporated, you may return it within 30 days from the date of invoice for a full refund of the purchase price. To request your refund, please call Shure's Consumer Products Customer Support Department at 1.888.88SHURE (1.888.887.4873) or via e-mail at info@shure.com to receive a return authorization number.

The products must be shipped to Shure in their original packaging, freight prepaid. Merchandise must be in as-new condition, and include all packaging materials such as user's guides, accessories, and any other items originally included with the product. Products returned damaged or missing packaging materials are subject to a 15 percent restocking charge.

NOTE: This guarantee applies only to consumer products purchased directly from Shure Incorporated. Refunds will only be made to the original credit card used to purchase products. No cash refunds.

Shipping Policy
Shure strives to ship orders within 3-5 business days dependent upon product availability. Shure can ship to any address within the U.S.

Shure cannot ship to U.S. Territories outside of the 50 states such as U.S. Virgin Islands, Guam, or Puerto Rico or to P.O. box addresses. To find out more about where to buy internationally, please select the appropriate country from the drop down menu on the top right corner of www.shure.com.

Shure offers three (3) shipping options for Internet orders: Standard UPS Ground, UPS Second Day Air, and UPS Next Day Air. All orders are still dependent upon product availability. Please note that UPS does not deliver to post office boxes or APO addresses. Shure is unable to accommodate rush requests for orders shipping to APO addresses.

Products may occasionally go on backorder due to unexpected demand for the product, in which case Shure will contact customers via e-mail within 5 business days unless notification of the delay is stated in the shopping cart area. When estimating the total delivery time to receive your package, please consider the following formula: Available-to-ship time + selected delivery option time = Total Delivery Time. For example, a product available to ship within 3-5 business days and sent via standard Ground Delivery (3-8 days average) will arrive 6-13 days after ordering.

UPS Second Day Air - UPS 2nd Day air provides guaranteed on-time delivery to every address throughout the United States by the end of the second business day. For second day service, orders must be placed before 2:00pm CST. Offer is subject to product availability.

UPS Next Day Air - Guaranteed delivery to all 50 states by 10:30am, noon, or end of day the next business day, depending on destination. For next day service, orders must be placed before 2:00pm CST. Offer is subject to product availability.

UPS Ground
If order subtotal falls between $0.00 - $20.00, the shipping/handling charge is $3.00.
For orders subtotaling 20.01 and up, the shipping/handling charge is $6.00.

UPS 2nd Day Air
If order subtotal falls between $0.00 - $20.00, the shipping/handling charge is $7.00.
For orders subtotaling 20.01 and up, the shipping/handling charge is $15.00.

UPS Next Day Air
If order subtotal falls between $0.00 - $20.00, the shipping/handling charge is $12.00.
For orders subtotaling 20.01 and up, the shipping/handling charge is $25.00.

Tax Information
Sales tax is applied to the total amount of the order, including shipping and handling charges, and is based on the shipment's destination state, county, city, and local sales tax rates.

In accordance with applicable state laws, Shure currently collects sales tax in the following states:

ALABAMA
ARIZONA
ARKANSAS
CALIFORNIA
COLORADO
CONNECTICUT
DISTRICT OF COLUMBIA
FLORIDA
GEORGIA

HAWAII
ILLINOIS
INDIANA
IOWA
KANSAS
KENTUCKY
LOUISIANA
MARYLAND
MASSACHUSETTS
MICHIGAN
MINNESOTA

MISSISSIPPI
MISSOURI
NEBRASKA
NEVADA
NEW JERSEY
NEW YORK
NORTH CAROLINA
OHIO
OKLAHOMA
PENNSYLVANIA
SOUTH CAROLINA

SOUTH DAKOTA
TENNESSEE
TEXAS

UTAH
VIRGINIA

WASHINGTON

WEST VIRGINIA
WISCONSIN

Non-taxable organizations
If you are a non-taxable organization please purchase direct from Shure via the toll-free phone number: 1.888.88SHURE (1-888-887-4873) between 8:00am - 4:00pm CST, Monday through Friday.

International Customers
Currently, Shure only ships direct to U.S. destinations.  To find out more about where to buy in your region, please select the appropriate country from the drop down menu on the top right corner of www.shure.com.